DELL 1G155 ユーザーズマニュアル

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39

Solving Problems

Your computer includes the following tools that can help you solve a 
problem:

If a computer problem occurs that you are unable to resolve through the 
steps in this section or the procedures in "Finding Solutions" in your 

User’s 

Guide, complete the following steps before you contact Dell:

1

Write a detailed description of the error, beep code, or diagnostic light 
problem.

2

Record your Express Service Code and Service Tag Number.

3

Contact Dell from the same location as your computer.

See "Finding Information and Assistance" on page 5 for an example of the 
express service code and the service tag numbers.

D

ELL

  D

IAGNOSTICS

— The Dell Precision ResourceCD contains Dell 

Diagnostics that tests various components on your computer and helps identify 
the cause of computer problems. For more information, see "When to Use the 
Dell Diagnostics" on page 40.

S

YSTEM

  L

IGHTS

— Located on the front of the computer, these lights can 

indicate a computer problem. For more information, see "System Lights" on 
page 44.

D

IAGNOSTIC

  L

IGHTS

— Located on the front of the computer, these lights 

can indicate a computer problem. For more information, see "Diagnostic Lights" 
on page 46.

S

YSTEM

  M

ESSAGES

— The computer reports these messages to warn you of 

current or possible failure. For more information, see "System Messages" on 
page 48.

B

EEP

  C

ODES

— A series of audible beep codes emitted by your computer can 

help identify a problem. For more information, see "Beep Codes" on page 49.