DELL H4MWD ユーザーズマニュアル

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Using Support Tools 
System Messages
If your computer has an issue or error, it may 
display a System Message that will help you 
identify the cause and action needed to resolve 
the issue. 
NOTE: If the message you received is not 
listed in the following examples, see the 
documentation for either the operating 
system or the program that was running 
when the message appeared. 
Alert! Previous attempts at booting this system 
have failed at checkpoint [nnnn]. For help 
in resolving this problem, please note this 
checkpoint and contact Dell Technical  
Support 
— The computer failed to complete 
the boot routine three consecutive times for the 
same error. Contact Dell (see “Contacting Dell” 
on page 59) for assistance.
CMOS checksum error — Possible 
motherboard failure or RTC battery low. 
Battery needs replacement. See the Service 
Manual on the Dell Support website at 
support.dell.com/manuals or contact Dell (see 
“Contacting Dell” on page 59) for assistance.
CPU fan failure — CPU fan has failed. 
CPU fan needs replacement. See the 
Service Manual on the Dell Support website 
at support.dell.com/manuals.
Hard-disk drive failure — Possible hard disk 
drive failure during HDD POST. Contact Dell (see 
“Contacting Dell” on page 59) for assistance.
Hard-disk drive read failure — Possible hard 
disk drive failure during HDD boot test. Contact 
Dell (see “Contacting Dell” on page 59) for 
assistance.