DELL DC01T ユーザーズマニュアル

Troubleshooting Tips

The Dell Support Utility provides self-support information, software updates,
and health scans of your computing environment. Access the Dell Support
Utility from the

icon on the taskbar, or from the Start menu.

If the Dell Support icon does not appear in your taskbar:

1 Click Start

→ All Programs→ Dell Support→ Dell Support Settings.

2 Ensure that the Show icon on the taskbar option is checked.

NOTE:

If the Dell Support Utility is not available from the

Start menu, go to

support.dell.com and download the software.

For more information about the Dell Support Utility, click the question mark
(?) at the top of the Dell Support screen.

Dell Diagnostics

NOTE:

Dell Diagnostics is supported only on operating systems installed on the

hard drive and Windows XP Embedded running on an NVRAM Flash module.

Starting the Dell Diagnostics (installed on the computer)

1 Ensure that the computer is connected to a working electrical outlet.
2 Turn on (or restart) your computer.
3 When the DELL logo appears, press <F12> immediately. Select Boot to

Utility Partition and press <Enter>.

NOTE:

If you wait too long and the operating system logo appears, continue to

wait until you see the Microsoft Windows desktop, and then shut down your
computer and try again.

NOTE:

If you see a message stating that no diagnostics utility partition has

been found, run the Dell Diagnostics from the

Drivers and Utilities media.

4 Press any key to start the Dell Diagnostics from the diagnostics utility

partition on your hard drive, and follow the instructions on the screen.

Starting the Dell Diagnostics From the Dell Drivers and Utilities Media

NOTE:

The Dell

Drivers and Utilities media is optional and may not ship with your

computer. This procedure also requires an external optical drive.

1 Connect an external optical drive to the computer.
2 Insert the Drivers and Utilities media.