DELL 1909 ユーザーズマニュアル

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This section provides troubleshooting 
information for your computer. If you cannot 
solve your problem using the following 
guidelines, see “Using Support Tools” on 
page 30 or “Contacting Dell” on page 44.
Touch Screen Problems
Some or all multi-touch features are not 
working
  — 
Certain multi-touch features may be 
disabled. To enable multi-touch features, 
click the Multi-touch settings icon in the 
system tray.
Certain touch screen features may be 
disabled. To enable the touch screen 
features, click Start 
→ Control Panel→ 
Pen and Input Devices.
The multi-touch feature may not be 
supported by the application.
If the touch screen starts losing its  
sensitivity
 — The touch screen may have 
foreign particles (such as sticky notes) that are 
blocking the touch sensors. To remove these 
particles:
Turn off the computer.
1. 
Disconnect the power cord from the wall 
2. 
outlet.
CAUTION: Do not use water or a cleaning 
liquid to wipe the touch screen.
Use a clean, lint-free cloth (can spray mild, 
3. 
non abrasive cleaner or water on cloth if 
needed, but not on screen) and wipe the 
surface and sides of the touch screen to 
remove any dirt or fingerprints. 
Solving Problems