DELL JYTRG ユーザーズマニュアル

CHAPTER 6: TROUBLESHOOTING

If the PSA completes successfully, the following message appears on your

screen.

“Do you want to run the remaining memory tests? This will

take about 30 minutes or more. Do you want to continue?

(Recommended).”
Press <

y> to continue if you are experiencing memory issue, otherwise press <n>

to finish PSA testing.

When you press <

n>, the following message appears on the screen.

“Booting Dell Diagnostic Utility Partition. Press any key to

continue.”

Select

Exit to reboot your computer.

Software Diagnostic Tools

Pre-Boot System Assessment (PSA)

The computer runs the Pre-boot System Assessment (PSA), a series of initial tests

for the system board, keyboard, display, memory, hard drive, and so on.

To invoke PSA:

Restart the computer.

When the Alienware logo appears, press <F12> to access the

Boot Menu.

NOTE: If you wait too long and the operating system logo appears, continue

to wait until you see the Microsoft

Windows

desktop; then, shut down

your computer and try again.

Select

Diagnostics from the menu and press <Enter>.

During the assessment, answer any questions that appear on the screen.

If a component fails the test, the computer stops and beeps. To stop the

•

assessment and restart the computer, press <

n>; to continue to the

next test, press <

y>; to retest the component that failed, press <r>.

If you receive error code(s) during the Pre-boot System Assessment,

•

write down the error code(s) and contact Alienware (see “CONTACTING

ALIENWARE“ on page 66).