DELL 01HNXJA00 ユーザーズマニュアル

Click 

Start 

.

In the search box, type 

Use an older 

program with this version of 

Windows and press <Enter>.
Follow the instructions on the 

Compatibility wizard.

If you have other software problems — 

Write down the error code and problem 

•

description and contact Dell (see 

“Contacting Dell” on page 63).
Back up your files immediately.

•

Use a virus-scanning program to check the 

•

hard drive or CDs.
Save and close any open files or programs 

•

and shut down your computer through the 
Start 

 menu.

Check the software documentation or 

•

contact the software manufacturer for 

troubleshooting information:

Ensure that the program is compatible 

 

–

with the operating system installed on 

your computer.
Ensure that your computer meets the 

 

–

minimum hardware requirements needed 

to run the software. See the software 

documentation for information.
Ensure that the program is installed and 

 

–

configured properly.
Verify that the device drivers do not 

 

–

conflict with the program.
If necessary, uninstall and then reinstall 

 

–

the program.