HP (Hewlett-Packard) D3K21UT#ABA ユーザーズマニュアル
Solving Keyboard and Mouse Problems
If you encounter keyboard or mouse problems, see the documentation that came with the equipment
and to the common causes and solutions listed in the following table.
and to the common causes and solutions listed in the following table.
Table C-8
Solving Keyboard Problems
Keyboard commands and typing are not recognized by the computer.
Cause
Solution
Keyboard connector is not properly connected.
1.
On the Windows XP Desktop, click Start > Shut Down.
On the Windows Vista or Windows 7 desktop, click
Start, click the arrow on the lower right corner of the
Start menu, then select Shut Down.
Start, click the arrow on the lower right corner of the
Start menu, then select Shut Down.
2.
After the shutdown is complete, reconnect the keyboard
to the back of the computer and restart the computer.
to the back of the computer and restart the computer.
Program in use has stopped responding to commands.
Shut down your computer using the mouse and then restart
the computer.
the computer.
Keyboard needs repairs.
See the Worldwide Limited Warranty for terms and
conditions.
conditions.
Computer is in standby mode.
Press the power button to resume from standby mode.
CAUTION:
When attempting to resume from standby
mode, do not hold down the power button for more than four
seconds. Otherwise, the computer will shut down and you
will lose any unsaved data.
seconds. Otherwise, the computer will shut down and you
will lose any unsaved data.
Cursor will not move using the
arrow
keys on the keypad.
Cause
Solution
The
Num Lock
key may be on.
Press the
Num Lock
key. The Num Lock light should not be
on if you want to use the
arrow
keys. The
Num Lock
key can
be disabled (or enabled) in Computer Setup.
Table C-9
Solving Mouse Problems
Mouse does not respond to movement or is too slow.
Cause
Solution
Mouse connector is not properly plugged into the back of the
computer.
computer.
Shut down the computer using the keyboard.
1.
Press the
Ctrl
and
Esc
keys at the same time (or press
the
Windows logo
key) to display the Start menu.
2.
Use the
arrow
keys to select Shut Down and then
press the
Enter
key.
3.
After the shutdown is complete, plug the mouse
connector into the back of the computer (or the
keyboard) and restart.
connector into the back of the computer (or the
keyboard) and restart.
Solving Keyboard and Mouse Problems 119