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HP Software Limited Warranty
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HP Software Limited Warranty
HP Software Limited Warranty
THIS HP SOFTWARE LIMITED WARRANTY SHALL COVER ALL SOFTWARE, INCLUDING
OPERATING SYSTEM SOFTWARE, THAT IS PROVIDED TO YOU AS PART OF THE HP 
PRODUCT. IN CASE OF CONFLICT BETWEEN HP AND NON-HP WARRANTY TERMS THESE HP
WARRANTY TERMS SHALL PREVAIL.
Software
HP Software warranty
HP warrants for a period of ninety (90) days from the date of purchase that all pre-installed HP 
software will execute their programming instructions when all files are properly installed. HP does 
not warrant that the software will be uninterrupted or error free. In case of software failure to 
execute its programming instructions during the warranty period, customer's remedy will be 
the replacement of software provided by HP or a refund upon return of the product and all copies 
of software.
Other Software (if supplied)
All other software is warranted by the software vendor and is not warranted by HP. 
Operating System 
Microsoft Operating Systems and Software
HP warrants for a one (1) year period from the date of the purchase the installation and 
configuration of the pre-installed version of the Microsoft operating system and software. HP does 
not warrant that the functionality of the Microsoft operating system and software will be 
uninterrupted or error free. During the warranty period, in the event of a software failure to 
execute its programming instructions during the installation and/or configuration, HP will provide 
customers with remote assistance (by phone and/or by email) for re-installation and configuration.
All other Operating Systems
Other Operating Systems are warranted by the Operating System vendor and are not warranted by 
HP.
Removable Media (if supplied)
HP warrants the removable media, if supplied, upon which this product is recorded to be free from 
defects in materials and workmanship under normal use for a period of ninety (90) days from the 
date of purchase. Customer’s remedy in case of defect will be the replacement of media provided by 
HP or a refund upon return of the product and destruction of all other non-removable media copies 
of the software. 
HP Service Procedures
Notice of Warranty Claims
 Customer must notify HP in writing of any warranty claim not later 
than thirty (30) days after the expiration of the warranty period.
Limitation of Warranty
 HP makes no other express software warranty, whether written or oral 
with respect to this hardware product. Any implied warranty of merchantability or fitness for a 
particular purpose is limited to the ninety (90) days duration of this written warranty for pre-
installed HP software and one (1) year duration of this written warranty for pre-installed version of 
the Microsoft operating system and software. 
HP is not liable in case of misuse, unauthorized modification, improper maintenance, or defects 
resulting from unauthorized use with non HP equipment.
Limitation of Liability and Remedies 
THE REMEDIES PROVIDED ABOVE ARE CUSTOMER’S 
SOLE AND EXCLUSIVE REMEDIES. IN NO EVENT SHALL HP BE LIABLE FOR ANY DIRECT, 
INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOST 
PROFIT) WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL 
THEORY. This warranty in no way effects Customers right under statutory law.
Obtaining Warranty Service Warranty Service may be obtained from the nearest HP sales office 
or in other locations indicated on HP’s web site.
QUG-us.book  Page 18  Friday, February 1, 2002  2:57 PM