HP (Hewlett-Packard) Compaq ユーザーズマニュアル
3
Don’t Forget to Register!
Click
“Register with Compaq”
on your desktop or go to:
http://register.hp.com
http://register.hp.com
Registration is quick, easy and offers:
•
E-mail updates containing notifications about product
enhancements, the most recent support alerts, and driver
updates specific to the product(s) you own.
enhancements, the most recent support alerts, and driver
updates specific to the product(s) you own.
•
The HP newsgram, our monthly online magazine packed
full of product news, support tips, project ideas, and
much more. Visit us at
http://subscription.support.hp.com
full of product news, support tips, project ideas, and
much more. Visit us at
http://subscription.support.hp.com
Where to Get Help
HP offers a wide variety of service and support options,
which are available around the clock for Compaq branded
products that are either in or out of warranty.
which are available around the clock for Compaq branded
products that are either in or out of warranty.
Options to use when you need help:
1 Check the setup poster and the user documentation for
help with setting up and using your PC.
2 Use the support tools right on your PC.
Help & Support Center for help with hardware
and software questions. Click Start and then click
Help and Support.
PC Tune-up and Repair for tools to keep your
PC running smoothly. Click Start, All Programs,
PC Help and Tools.
SW Repair Wizard guides you through options
to resolve software issues. Click Start, All
Programs, PC Help and Tools.
and software questions. Click Start and then click
Help and Support.
PC Tune-up and Repair for tools to keep your
PC running smoothly. Click Start, All Programs,
PC Help and Tools.
SW Repair Wizard guides you through options
to resolve software issues. Click Start, All
Programs, PC Help and Tools.
3 Compaq Customer Care Web support. For
product information, driver updates, troubleshooting and
much more, go to:
http://www.compaq.com/consumersupport
much more, go to:
http://www.compaq.com/consumersupport
4 Chat online with a qualified support specialist
to solve your problem. Available through the Help &
Support Center on your PC.
Support Center on your PC.
5 If you have not solved the problem, you can contact us
by phone 24 hours a day, seven days a week, in
English, Spanish, and French (Canada only) at:
English, Spanish, and French (Canada only) at:
1-(800)-652-6672 [1-(800)-OK Compaq] or
905-206-4357 (local to Mississauga)
905-206-4357 (local to Mississauga)
When you call please have your product model number,
serial number, and date of purchase available. Telephone
support is free during your limited warranty period.
serial number, and date of purchase available. Telephone
support is free during your limited warranty period.
Software Support
America Online
U.S.: 888-346-3704
Canada: 888-265-4357
www.aol.com
Canada: 888-265-4357
www.aol.com
Apple — iTunes
www.apple.com
AT&T WorldNet
800-400-1447
www.att.net
www.att.net
CompuServe 2000
800-944-9871
www.compuserve.com
www.compuserve.com
Corel
www3.corel.com
Detto Technologies
866-338-8663
www.detto.com
www.detto.com
EarthLink
dial-up customer service
800-890-6356
dial-up technical support
800-890-5128
broadband customer service and technical support
888-829-8466
www.earthlink.net
800-890-6356
dial-up technical support
800-890-5128
broadband customer service and technical support
888-829-8466
www.earthlink.net
InterVideo
510-651-0888
www.intervideo.com/home
www.intervideo.com/home
Microsoft Network
800-386-5550
www.support.msn.com
www.support.msn.com
Symantec — Norton AV
www.symantec.com/techsupp
Quicken Basic (Intuit)
900-555-4688
www.intuit.com
www.intuit.com
Veritas
(only CD-RW and
DVD+RW/+R models)
(only CD-RW and
DVD+RW/+R models)
www.veritas.com
Yahoo! — User Support
www.yahoo.com