Cabletron Systems 12 ユーザーズマニュアル

ページ / 36
 
1-5
Introduction
 
Related Manuals
 
The manuals listed below should be used to supplement the procedures and 
technical data contained in this manual.
SmartSwitch 9000 Installation Guide
SmartSwitch 9000 9C300-1 Environmental Module User’s Guide
SmartSwitch 9000 9C214-1 AC Power Supply User’s Guide
SmartSwitch 9000 Local Management User’s Guide
INB Terminator Modules Installation Guide
 
Getting Help
 
If you need additional support related to this device, or if you have any questions, 
comments, or suggestions concerning this manual, contact the Cabletron Systems 
Global Call Center:
Before calling the Cabletron Systems Global Call Center, have the following 
information ready:
Your Cabletron Systems service contract number 
A description of the failure
A description of any action(s) already taken to resolve the problem (e.g., 
changing mode switches, rebooting the unit, etc.)
The serial and revision numbers of all involved Cabletron Systems products in 
the network
A description of your network environment (layout, cable type, etc.)
Network load and frame size at the time of trouble (if known)
The device history (i.e., have you returned the device before, is this a recurring 
problem, etc.)
Any previous Return Material Authorization (RMA) numbers
 
Phone
(603) 332-9400
Internet mail
support@ctron.com
FTP
ctron.com (134.141.197.25)
Login 
 
anonymous
 
Password 
 
your email address
 
BBS
(603) 335-3358 
Modem setting
8N1: 8 data bits, No parity, 1 stop bit
For additional information about Cabletron Systems or our products, 
visit our World Wide Web site:
 
http://www.cabletron.com/
 
For technical support, select 
 
Service and Support
 
.