Cisco Systems 11500 Series ユーザーズマニュアル

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About This Guide
Obtaining Technical Assistance
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Cisco 11500 Series Content Services Switch Hardware Installation Guide
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Obtaining Technical Assistance
Cisco provides Cisco.com, which includes the Cisco Technical Assistance Center 
(TAC) website, as a starting point for all technical assistance. Customers and 
partners can obtain online documentation, troubleshooting tips, and sample 
configurations from the Cisco TAC website. Cisco.com registered users have 
complete access to the technical support resources on the Cisco TAC website, 
including TAC tools and utilities. 
Cisco.com
Cisco.com offers a suite of interactive, networked services that let you access 
Cisco information,
 
networking solutions, services, programs, and resources at any 
time, from anywhere in the world. 
Cisco.com provides a broad range of features and services to help you with these 
tasks:
Streamline business processes and improve productivity 
Resolve technical issues with online support
Download and test software packages
Order Cisco learning materials and merchandise
Register for online skill assessment, training, and certification programs
To obtain customized information and service, you can self-register on Cisco.com 
at this URL:
Technical Assistance Center
The Cisco TAC is available to all customers who need technical assistance with 
a Cisco product, technology, or solution. Two types of support are available: the 
Cisco TAC website and the Cisco TAC Escalation Center. The type of support 
that you choose depends on the priority of the problem and the conditions stated 
in service contracts, when applicable.