HP (Hewlett-Packard) 339820-002 ユーザーズマニュアル

Contents 3

Contents

Customer self repair ...................................................................................................................... 6

Parts only warranty service ......................................................................................................................... 6

Illustrated parts catalog ............................................................................................................... 16

Exploded view ........................................................................................................................................ 16

System components ................................................................................................................................. 19

Replaceable spare parts .............................................................................................................. 21

HP KVM Server Console Switch spares kit .................................................................................................. 21

Console switch hardware spares kit ........................................................................................................... 22

Interface adapter spares kits ..................................................................................................................... 23

Expansion module spares kit..................................................................................................................... 24

Expansion module hardware spares kit ...................................................................................................... 25

UTP CAT5 cable spares kit ....................................................................................................................... 25

Serial cable spares kit.............................................................................................................................. 26

Removal and replacement procedures ........................................................................................... 27

Safety considerations ............................................................................................................................... 27

Required tools......................................................................................................................................... 27

Removal and replacement procedure tips ................................................................................................... 28

Removing the console switch..................................................................................................................... 28

Replacing the console switch .................................................................................................................... 28

Removing the console switch side-mount hardware ...................................................................................... 29

Removing the console switch standard-mount hardware................................................................................ 30

Removing the console switch cantilever-mount hardware............................................................................... 32

Replacing the console switch side-mount hardware ...................................................................................... 32

Replacing the console switch standard-mount hardware ............................................................................... 35

Replacing the console switch cantilever-mount hardware .............................................................................. 37

Removing the expansion module ............................................................................................................... 40

Replacing the expansion module ............................................................................................................... 42

Removing and replacing the expansion module hardware ............................................................................ 43

Removing the interface adapter................................................................................................................. 43

Replacing the interface adapter................................................................................................................. 43

Troubleshooting .......................................................................................................................... 44

Troubleshooting sequence ........................................................................................................................ 44

Is the console switch operational?.................................................................................................... 44

Has the customer verified the firmware version?................................................................................. 44

Has the customer performed the Run Diagnostics feature? ................................................................... 45

Does the console switch detect a server connection? .......................................................................... 45

Does the customer have the correct configurations?............................................................................ 45

Are the cable connections correct? .................................................................................................. 45

Diagnosing the problem ........................................................................................................................... 46

When the activity light indicator is not on ......................................................................................... 46

When the console switch does not have the correct firmware .............................................................. 46

When the console switch is not working properly .............................................................................. 46

When the console switch hangs after being rebooted......................................................................... 46

When the cable connections are not correct...................................................................................... 46

When the cascaded console switch configurations are not correct ....................................................... 47

When the console switch password is lost......................................................................................... 47

When the expansion module is not being recognized by a Compaq Server Console Switch ................... 47

When the local user cannot activate or view the OSD and the OSD flag disappears .............................. 47