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About This Guide 
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HP IP Console Switch User Guide 
  
HP CONFIDENTIAL 
Writer: Amy L. Laffitte File Name: a-frnt.doc 
Codename: Eagle Part Number: 263924-002 Last Saved On: 4/1/03 9:56 AM 
Related Documents 
For additional information on the topics covered in this guide, refer to the 
HP IP Console Switch Software Guide. 
Getting Help 
If you have a problem and have exhausted the information in this guide, you can get 
further information and other help in the following locations. 
Technical Support 
In North America, call the HP Technical Support Phone Center at 1-800-652-6672. 
This service is available 24 hours a day, 7 days a week. For continuous quality 
improvement, calls may be recorded or monitored. Outside North America, call the 
nearest HP Technical Support Phone Center. Telephone numbers for worldwide 
Technical Support Centers are listed on the HP website, 
www.hp.com.
 
Be sure to have the following information available before you call HP:  
•  Technical support registration number (if applicable) 
•  Product serial number 
•  Product model name and number 
•  Applicable error messages 
•  Add-on boards or hardware 
•  Third-party hardware or software 
•  Operating system type and revision level