Moxa Technologies CP-132U Series ユーザーズマニュアル

Technical Reference 

CP-132U Series User’s Manual    A-3

For product repair, exchange, or refund, the customer must: 

$

  Provide evidence of original purchase. 

$

  Obtain a Product Return Agreement (PRA) from the sales representative or dealer. 

$

  Fill out the Problem Report Form (PRF). Include as much detail as possible for a 

shorter product repair time. 

$

  Carefully pack the product in an anti-static package, and send it, pre-paid, to the dealer. 

The PRA should be visible on the outside of the package, and include a description of 
the problem, along with the return address and telephone number of a technical contact.