HP (Hewlett-Packard) tc2100 ユーザーズマニュアル

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7  Maintenance and Troubleshooting  
Preventive Maintenance Procedures 
Refer to the following table for preventive maintenance procedures used for the HP Tower Server tc2100. Be 
sure to turn off power to the Server when cleaning it.   
Preventative Maintenance Procedures 
Component 
Time Frame 
Maintenance Procedure 
Keyboard 
Regularly 
Dust with damp, lint-free cloth. 
Monitor screen  
Regularly 
Use "HP Video Screen Cleaning Solution" found in 92193M 
Master Clean Kit. 
Mouse 
Regularly 
Refer to the mouse's manual for mouse maintenance 
procedures. 
Tape drive heads  
Monthly 
Use "Magnetic Head Cleaning Solution" found in the 
92193M Master Clean Kit. 
Cooling fans and grilles  6 Months 
Check cooling fan operation and clean the air intake openings 
on the chassis by removing any dust, lint, and other 
obstructions to airflow. 
CAUTION 
Do NOT use petroleum-based cleaners (such as lighter fluid or cleaners containing 
benzene, trichlorethylene, ammonia, dilute ammonia, or acetone. These chemicals could 
damage the keyboard's plastic surfaces. )  
HP recommends the periodic cleaning of tape heads, capstans, and guides on HP tape drive units and those products 
using high-density data cartridges and mini-data cartridges. These maintenance procedures prolong tape and head 
life and helps reduce read/write errors due to dust and oxide.  
Troubleshooting 
WARNING
 
Before removing the left side cover, always disconnect the power cord and unplug 
telephone cables. Disconnect telephone cables to avoid exposure to shock hazard from 
telephone ringing voltages. Disconnect the power cord to avoid exposure to high energy 
levels that may cause burns when parts are short-circuited by metal objects such as tools 
or jewelry. 
• 
Use the HP DiagTools Utility whenever possible to detect hardware problems. 
• 
For problems with a HP NetRAID controller, refer to the appropriate HP NetRAID manuals. 
Troubleshooting Checklist 
To troubleshoot an installation problem, do the following:  
• 
First, ensure the Server is configured properly.  
Most Server problems are the result of incorrect BIOS and SCSI configurations. 
• 
If it is a network-related error, determine if the Server has enough memory and hard disk drive capacity.  
Consult your network operating system manual and its requirements. 
• 
Verify all cables and boards are securely plugged into the appropriate connectors or slots.