Multi-Tech Systems FF200 ユーザーズマニュアル
Chapter 11: Warranty, Service, & Repair
Multi-Tech Systems, Inc. FF200 FaxFinder Fax Server Admin User Guide
169
DHL courier services, or by airmail parcel post; shipments made by any other method will be refused. A
Returned Materials Authorization (RMA) is required for products shipped from outside the U.S.A. and
Canada. Please contact us for return authorization and shipping instructions on any International
shipments to the U.S.A. Please include, inside the shipping box, a description of the problem, a return
shipping address (must have street address, not P.O. Box), your telephone number, and if the product is
out of warranty, a check drawn on a U.S. bank or your company’s purchase order for repair charges.
Repaired units shall be shipped freight collect, unless other arrangements are made in advance.
Please direct your questions regarding technical matters, product configuration, verification that the
product is defective, etc., to our Technical Support department nearest you or email
Returned Materials Authorization (RMA) is required for products shipped from outside the U.S.A. and
Canada. Please contact us for return authorization and shipping instructions on any International
shipments to the U.S.A. Please include, inside the shipping box, a description of the problem, a return
shipping address (must have street address, not P.O. Box), your telephone number, and if the product is
out of warranty, a check drawn on a U.S. bank or your company’s purchase order for repair charges.
Repaired units shall be shipped freight collect, unless other arrangements are made in advance.
Please direct your questions regarding technical matters, product configuration, verification that the
product is defective, etc., to our Technical Support department nearest you or email
support@multitech.com
. When calling the U.S., please direct your questions regarding repair expediting,
receiving, shipping, billing, etc., to our Repair Accounting department at +(763) 717-5631 in the U.S.A., or
email
mtsrepair@multitech.com
.
Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical
abuse, or user-caused damages are billed on a time-plus-materials basis.
abuse, or user-caused damages are billed on a time-plus-materials basis.
Repair Procedures for International Distributors
Distributors should contact Amex, Inc., for information about the repairs for your Multi-Tech product.
Amex, Inc.
2724 Summer Street NE
Minneapolis, MN 55413 U.S.A.
Tel: +(612) 331-3251
Fax: +(612) 331-3180
Email:
2724 Summer Street NE
Minneapolis, MN 55413 U.S.A.
Tel: +(612) 331-3251
Fax: +(612) 331-3180
Email:
info@amexinc.com
Please direct your questions regarding technical matters, product configuration, verification that the
product is defective, etc., to our International Technical Support department at +(763)717-5863. When
calling the U.S., please direct your questions regarding repair expediting, receiving, shipping, billing, etc.,
to our Repair Accounting department at +(763) 717-5631 in the U.S.A. or email
product is defective, etc., to our International Technical Support department at +(763)717-5863. When
calling the U.S., please direct your questions regarding repair expediting, receiving, shipping, billing, etc.,
to our Repair Accounting department at +(763) 717-5631 in the U.S.A. or email
mtsrepair@multitech.com
.
Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical
abuse, or user-caused damages are billed on a time-plus-materials basis.
abuse, or user-caused damages are billed on a time-plus-materials basis.