Datalogic Scanning DS8100A ユーザーズマニュアル
TROUBLESHOOTING
6
TROUBLESHOOTING GUIDE
Problem Suggestion
On Line Mode and Serial On Line
On Line Mode and Serial On Line
the reader does not respond correctly to
the expected external signal end.
the expected external signal end.
Mode:
•
In the Genius™ software configuration
program select the OPERATING MODES
folder and check the “Reading Phase
Timeout” parameterization.
program select the OPERATING MODES
folder and check the “Reading Phase
Timeout” parameterization.
Reading:
it is not possible to read the target
barcode (always returns No Read)
it is not possible to read the target
barcode (always returns No Read)
ading diagrams)?
•
Is the Tilt angle too big?
•
Is the Skew angle less than 10° (direct
reflection)?
reflection)?
•
Choose the CODE tab and enable
different code types (except
Pharmacode). LENGTH = Variable.
different code types (except
Pharmacode). LENGTH = Variable.
•
Is the barcode quality sufficient?
•
If you had no success, try to perform the test
using the BARCODE TEST CHART included
with the product.
using the BARCODE TEST CHART included
with the product.
•
If working in PackTrack™ mode, verify that
the coordinates (in particular the Y axis) are
correct.
the coordinates (in particular the Y axis) are
correct.
•
Check synchronization of reading pulse with
object to read.
Is the scan l
object to read.
Is the scan l
•
ine correctly positioned?
•
Place barcode in the center of scan line and
run TEST MODE (selectable by Genius™ as
Operating Modes).
If you still have troubles, check the following:
run TEST MODE (selectable by Genius™ as
Operating Modes).
If you still have troubles, check the following:
•
Is the reading distance within that allowed
(see re
(see re
Communication:
the device is not transmitting anything to
the host.
the device is not transmitting anything to
the host.
•
Is serial cable connected?
•
Is correct wiring respected?
•
If using MAIN RS232 or RS485 interface, is
the reference ground connected to proper
SGND Main Isolated (also referred to as
GND_ISO)? Be careful that it is not
completely different from GND power ground.
the reference ground connected to proper
SGND Main Isolated (also referred to as
GND_ISO)? Be careful that it is not
completely different from GND power ground.
•
If using C-BOX 100, be sure the RS485
termination switch is positioned to OFF.
termination switch is positioned to OFF.
•
Are serial host settings equivalent to serial
device setting?
device setting?
Communication:
data do not appear on the terminal.
data do not appear on the terminal.
•
In the Genius™ program enable the DATA
COMMUNICATION SETTINGS/MAIN-
AUXILIARY PORT\DATA TX parameter.
COMMUNICATION SETTINGS/MAIN-
AUXILIARY PORT\DATA TX parameter.
Communication:
data transferred to the host are
incorrect, corrupted or incomplete.
data transferred to the host are
incorrect, corrupted or incomplete.
•
In the Genius™ program select the DATA
COMMUNICATION SETTINGS/DATA
FORMAT folder and check for HEADER,
TERMINATOR, SEPARATOR and FILL
CHAR values.
COMMUNICATION SETTINGS/DATA
FORMAT folder and check for HEADER,
TERMINATOR, SEPARATOR and FILL
CHAR values.
•
Check the CODE FIELD LENGTH value, too.
•
Are the COM port parameters correctly
assigned?
assigned?
73