Panasonic WJ-GXE500E 操作ガイド

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Refer to page 21 for how to check the system log.

Category
POP3 server error

SMTP server error

Internal error

Authentication error.

Failed to find the POP3 server.

Authentication error.

Undefined error. 

Failed to resolve the mail server address 
from DNS. 

Failed to find the SMTP server. 

 •  Entered user name or password may be

incorrect. Check if the mail settings are 
configured correctly.

 •  The IP address of the server may be

incorrect. Check if the IP address of the 
server is configured correctly.

 •  The POP3 server may be down. Ask the

network administrator.

 •  Entered user name or password may be

incorrect. Check if the mail settings are 
configured correctly.

 •  An error occurred in the mail function.

Check if the mail settings are configured 
correctly.

 •  The designated IP address of the DNS

may be incorrect. Check if the DNS set-
tings are configured correctly.

 •  The DNS server may be down. Ask the

network administrator.

 •  The IP address of the server may be

incorrect. Check if the IP address of the 
server is configured correctly.

 •  The SMTP server may be down. Ask the

network administrator.

Category
FTP server error

Connection error

Internal error

Failed to resolve the FTP server address 
from DNS. 

Failed to find the FTP server. 

File transfer error. 

Undefined error. 

Passive mode error. 

Log out failed. 

Failed to change the directory. 

User name or password isn't correct. 

 •  The FTP server may be down. Ask the

network administrator.

 •  The FTP server settings may be incor-

rect. Check if the FTP settings are config-
ured correctly.

 •  The settings relating to the indicated item

may be incorrect. Check if the FTP set-
tings are configured correctly.

 •  An error occurred in the FTP function.
    Check if the FTP settings are configured 

correctly.

 •  The IP address of the server may be

incorrect. Check if the IP address of the 
server is configured correctly.