ZyXEL Access Point G1000 v2 91-005-124001B ユーザーズマニュアル
製品コード
91-005-124001B
ZyXEL G-1000 v2 User’s Guide
Chapter 18 Troubleshooting
131
C
H A P T E R
18
Troubleshooting
This chapter covers potential problems and possible remedies. After each problem description,
some instructions are provided to help you to diagnose and solve the problem.
some instructions are provided to help you to diagnose and solve the problem.
Problems Starting Up the G-1000 v2
Problems with the Ethernet Interface
Table 58 Troubleshooting the Start-Up of Your G-1000 v2
PROBLEM
CORRECTIVE ACTION
None of the lights
turn on when I plug in
the power adaptor.
Make sure you are using the supplied power adaptor and that it is plugged in to an
appropriate power source. Check that the power source is turned on.
If the problem persists, you may have a hardware problem. In this case, you should contact
If the problem persists, you may have a hardware problem. In this case, you should contact
your local vendor.
The G-1000 v2
reboots automatically
sometimes.
The supplied power to the G-1000 v2 is too low. Check that the G-1000 v2 is receiving
enough power.
Make sure the power source is working properly.
Make sure the power source is working properly.
Table 59 Troubleshooting the Ethernet Interface
PROBLEM
CORRECTIVE ACTION
Cannot access the
G-1000 v2 from the
LAN.
If the ETHN light on the front panel is off, check the Ethernet cable connection
between your G-1000 v2 and the Ethernet device connected to the ETHERNET port.
Check for faulty Ethernet cables.
Make sure your computer’s Ethernet adapter is installed and working properly.
Check the IP address of the Ethernet device. Verify that the IP address and the subnet
Check for faulty Ethernet cables.
Make sure your computer’s Ethernet adapter is installed and working properly.
Check the IP address of the Ethernet device. Verify that the IP address and the subnet
mask of the G-1000 v2, the Ethernet device and your computer are on the same
subnet.
If you changed the IP address of your G-1000 v2 or if an IP address is assigned to the
If you changed the IP address of your G-1000 v2 or if an IP address is assigned to the
G-1000 v2 automatically, you can access the device by using the new IP address or
typing “http://zyxelXXXX” (where XXXX are the last four digits of your device’s MAC
address) in your browser. The MAC address can be found on the back label of your G-
1000 v2.
I cannot ping any
computer on the
LAN.
If the ETHN light on the front panel is off, check the Ethernet cable connections
between your G-1000 v2 and the Ethernet device.
Check the Ethernet cable connections between the Ethernet device and the LAN
Check the Ethernet cable connections between the Ethernet device and the LAN
computers.
Check for faulty Ethernet cables.
Make sure the LAN computer’s Ethernet adapter is installed and working properly.
Verify that the IP address and the subnet mask of the G-1000 v2, the Ethernet device
Check for faulty Ethernet cables.
Make sure the LAN computer’s Ethernet adapter is installed and working properly.
Verify that the IP address and the subnet mask of the G-1000 v2, the Ethernet device
and the LAN computers are on the same subnet.