HP (Hewlett-Packard) C4788x ユーザーズマニュアル

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Determining System Problems
 
Problems with the device
Situation
Possible Reason
Job was not stapled.
(HP 3000-sheet Stapler/
Stacker only)

The job height exceeds the stapling capacity (5 mm).

There is a staple jam.

A single-page job was sent to the Stapler; it will not be 
stapled.

The Stapler ran out of staples.
Printer does not 
recognize the device or 
the user LED on the 
device is off.

Check the power cords (see page 
).

Check the C-link cables (see page 

Make sure that the device has been configured in the 
printer driver. 

If the printer still does not recognize the device, contact 
a dealer or authorized HP service provider. See the user 
guide for your specific HP LaserJet printer for service and 
support information.
Device does not 
power on.

Make sure that the power cord is firmly plugged into both 
the device and the power box (see page 
). Remove and 
reconnect the power cord.

Turn the printer off, check all of the C-link connections (see 
page