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Contact Us
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To send a product directly to 3Com for repair, you must first obtain a 
return authorization number (RMA). Products sent to 3Com, without 
authorization numbers clearly marked on the outside of the package, will 
be returned to the sender unopened, at the sender’s expense. If your 
product is registered and under warranty, you can obtain an RMA 
number online at 
http://eSupport.3com.com/
. First time users will 
need to apply for a user name and password.
Contact Us 
3Com offers telephone, e-mail and internet access to technical support 
and repair services. To access these services for your region, use the 
appropriate telephone number, URL or e-mail address from the list below.
Telephone numbers are correct at the time of publication. Find a current 
directory of contact information posted on the 3Com web site at 
http://csoweb4.3com.com/contactus/
Country
Telephone Number
Country
Telephone Number
Asia, Pacific Rim Telephone Technical Support and Repair
Australia
 
Hong Kong
 
India
 
 
Indonesia
 
Japan
 
 
Malaysia
 
New Zealand
 
Pakistan
1 800 678 515
 
800 933 486
 
+61 2 9424 5179 or
 
000800 650 1111
 
001 803 61009
 
00531 616 439 or
 
03 3507 5984
 
1800 801 777
 
0800 446 398
 
+61 2 9937 5083
Philippines
 
 
P.R. of China
 
Singapore
 
S. Korea
 
Taiwan
 
Thailand
1235 61 266 2602 or
 
1800 1 888 9469
 
800 810 3033
 
800 6161 463
 
080 333 3308
 
00801 611 261
 
001 800 611 2000
You can also obtain support in this region using the following e-mail: apr_technical_support@3com.com
Or request a repair authorization number (RMA) by fax using this number: 
+ 65 543 6348 
Europe, Middle East, and Africa Telephone Technical Support and Repair
From anywhere in these 
regions, call:
+44 (0)1442 435529
 
From the following countries, you may use the numbers shown: