Moffat E20M ユーザーズマニュアル

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Fault Finding 
10 
This section provides a reference to the more common 
problems that may occur during the operation of your 
oven.  This fault finding guide is intended to help you 
correct and accurately diagnose problems with your oven. 
 
When fault finding a problem, always use a process of 
elimination starting with the simplest solution and working 
through to the most complex.  Never overlook the obvious. 
You may encounter a problem not covered in this section, 
please contact your service provider who will require the 
following information:- 
 
• 
The Model and Serial Number of the oven, can be 
found on the Technical Data Plate located on the 
front right hand side panel of the oven. 
 
Fault 
Possible Causes 
Remedy 
Oven does not operate / No heat in oven. 
Mains isolating switch, circuit breaker or 
fuses are 'Off' at the power board. 
 
Door not closed fully. 
 
The external power switch is ‘On’, the oven 
is 'Off'.  (Not E22). 
 
 
Overtemp tripped (No lights, no power 
light). 
 
Overtemp faulty. 
 
Element faulty. 
 
Thermostat faulty. 
 
Door Switch faulty. 
 
On / Off Switch faulty. 
 
Heating Relay faulty (Not E22M3). 
Turn 'On'. 
 
 
Close door.  (Refer ‘Door does not close fully’). 
 
Turn ‘On’ the ‘On-Off Temp Control’ switch.  
(‘Power On’ light will illuminate when oven is 
‘On’) (Not E22). 
 
Reset Overtemp. 
 
 
Call for service. 
 
Call for service. 
 
Call for service. 
 
Call for service. 
 
Call for service. 
 
Call for service. 
Oven heats up but fan does not operate. 
Motor timer faulty (Not E22M3). 
 
Fan motor faulty. 
 
Fan or fan motor obstructed. 
Call for service. 
 
Call for service. 
 
Call for service. 
Door does not close fully. 
Tray in way of door. 
 
Door Latches in ‘Locked’ position. 
 
Door glass not fitted correctly. 
 
Door not fitted correctly. 
 
Door seal obstruction. 
Correctly position tray on rack. 
 
Check position of door latches and ‘Unlock’. 
 
Refit door glass. 
 
Refit door. 
 
Correctly install door seal.  (Refer to the 
‘Cleaning and Maintenance’ Section). 
Bake timer does not time down. 
Bake timer not set correctly. 
 
 
 
Bake timer faulty. 
For settings less than 10 minutes, first set timer 
to a higher setting then turn back to setting 
required. 
 
Call for service. 
Oven light not illuminating (Not E22M3).  Blown bulb. 
Replace bulb. 
Uneven cooking. 
Too high a temperature selected. 
 
Oven or racks not level. 
 
Insufficient air space around trays or  
baking tins. 
 
Oven overloaded with too much product. 
 
Opening oven door un-necessarily. 
 
 
Oven door seal damaged or faulty. 
 
Oven vent restricted. 
 
Faulty thermostat. 
Select a lower temperature. 
 
Check oven racks and level. 
 
Ensure oven racks are spaced to allow air flow 
around baking on all shelves. 
 
Re-load oven. 
 
Ensure oven door remains closed during the 
baking process. 
 
Check seals and replace if damaged. 
 
Ensure oven vent not blocked or shrouded. 
 
Call for service. 
Oven Door hot to touch 
Inner glass not fitted. 
Fit inner door glass.