Mercedes Benz 6515 6786 13 ユーザーズマニュアル

If the Tele Aid system could not establish a 
voice connection to a Mercedes-Benz 
Roadside Center (e.g. the relevant cellular 
phone network is not available). The 
message 

Call failed

 appears.

Roadside Assistance calls can be 
terminated using the 

ì button on the 

multifunctional steering wheel or the 

K 

key on COMAND. The call can also be 
terminated by the Roadside Assistance 
Center.

The COMAND reverts to the system last 
active before a Tele Aid call was initiated.

Pressing the 

¡ button, a call to the 

Mercedes-Benz Customer Assistance 
Center will be initiated. Information 
regarding the operation of your vehicle, the 
nearest authorized Mercedes-Benz Center 
or Mercedes-Benz USA products and 
services is available to you. 
Refer to your vehicle Operator’s Manual for 
additional information.
After initiating an Information call, the 
message 

Connecting Call

 will appear 

on display. The system is then establishing 
a connection to the Mercedes-Benz 
Customer Assistance Center. All audio 
sources are muted.
If the connection is established, the 
message 

Call Connected

 will appear 

and a voice connection between the 
Roadside Assistance Center and the 
vehicle occupants is established soon 
after.

i

During an active Roadside Assistance 
call, switching to another application 
(e.g. Navigation) is possible.