Polycom 1500/1800/2000/4000 ユーザーズマニュアル

 

IVR Services

Polycom®, Inc. 

570

4 In the Message Type list, select the message type for which the uploaded message is to be played. 

You can upload several audio files for each Message Type. Each file is downloaded separately.
The table below lists the Message Types for each category:

5 Click Upload File to upload the appropriate audio file to the MCU.

The Install File dialog box opens.

Conference 
Password

Request Conference 
Password

Requests the participant to enter the conference password.

Request Conference 
Password Retry

A participant who enters an incorrect password is requested 
to enter it again. 

Request Digit

Requests the participant to enter any digit in order to connect 
to the conference. Used for dial-out participants to avoid 
answering machines in the conference.

Welcome 
Message

Welcome Message 

The first message played when the participant connects to 
the conference or Entry Queue.

Conference 
Chairperson

Request Chairperson 
Identifier 

Requests the participants to enter the chairperson identifier 
key.

Request Chairperson 
Password 

Requests the participant to enter the chairperson password.

Request Chairperson 
Password Retry

When the participant enters an incorrect chairperson 
password, requests the participant to enter it again. 

General

Messages played for system related event notifications, for example, notification that the 
conference is locked. Upload the files for the voice messages that are played when an 
event occurs during the conference. For more information, see 

.

Billing Code

Requests the chairperson to enter the conference Billing Code.

Roll Call

Roll call related messages, such as the message played when a participant joins the 
conference. Messages are listed in the Conference IVR Service - Roll Call dialog box.

Conference ID

Requests the participant to enter the required Conference ID to be routed to the 
destination conference.