Chaparral Chaparral FS 1310 ユーザーズマニュアル

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Troubleshooting
4-5
Problem: Nothing is displayed on the terminal emulator.
Solution: The probable cause of this problem is your terminal emulator software is not 
configured correctly.
Problem: Screen is updated, but won’t respond to keystrokes.
Solution:
1
Check that all the cables are connected properly.
2
Make sure the E/S switch is on S if you are trying to use the serial port.
3
Check that the correct COM port is enabled and configured.
For the COM port settings, see 
.
4
Check that your terminal emulator software is configured properly.
5
Contact your authorized Chaparral distributor.
Problem: Screen looks correct, but clock is not being updated.
Solution: Check to be sure that router is still powered on. If you are using XON/XOFF, 
press Ctrl-q.
Problem: Screen is updated and menus appear right, but boxes around menus look 
incorrect.
Solution: Try a different font in your terminal emulator program, such as HyperTerminal. 
If you cannot find a font that looks correct, set ASCII Display to Yes in the Display 
options item of the Configuration menu.
Device SCSI Channel Problems
Problem: Not all drives connected to the router device channels are displayed during 
boot, or the router hangs during display of connected drives and never reaches the Router 
Administrator screen.
Solution: Check your JBOD or tape library documentation to be sure that the device is 
properly configured. If your device supports removable drives, check the drive shuttles to 
be sure that the power connectors, SCSI connectors, and SCSI ID connectors are properly 
seated. Check termination and SCSI ID assignment. 
Note: If the router is an HVD model, check the router termination settings 
for all channels.