Printronix SL4M ユーザーズマニュアル
Solving Other Printer Problems
177
Solving Other Printer Problems
Table 13. Printer Problems and Solutions
Symptom
Solution/Explanation
Communications Failures.
1.
Check the interface cable.
2.
Check the configuration to ensure the correct interface is
enabled.
enabled.
3.
Verify the printer is receiving data by viewing the flashing
Online indicator on the control panel.
Online indicator on the control panel.
CONTROL PANEL
LCD message display is
illuminated and the printer
appears to be working, but
nothing is printing.
illuminated and the printer
appears to be working, but
nothing is printing.
1.
Verify that the labels are the correct type (direct or thermal
transfer).
transfer).
2.
If using direct thermal media, check that the media is
loaded with the direct thermal side facing up.
loaded with the direct thermal side facing up.
3.
Check that the transfer ribbon is correctly routed. Route
transfer ribbon with ink side down as it passes under the
printhead.
transfer ribbon with ink side down as it passes under the
printhead.
4.
Check that the printhead assembly is properly closed by
making sure the printhead latch is fully engaged.
making sure the printhead latch is fully engaged.
5.
Verify that the ribbon and media are compatible;
incompatibility can cause extremely light printing. Match
the ribbon to the type of media being used.
incompatibility can cause extremely light printing. Match
the ribbon to the type of media being used.
6.
Check that the Print Intensity is correct. Set the Print
Intensity in the MEDIA SETUP menu or via the host
software.
Intensity in the MEDIA SETUP menu or via the host
software.
7.
Check that the Label Width parameter value does not
exceed the width of the media installed. Set the Label
Width in the MEDIA SETUP menu.
exceed the width of the media installed. Set the Label
Width in the MEDIA SETUP menu.
8.
Run the Checkerboard test print pattern from the
DIAGNOSTICS menu. Note any imbalance of the print on
the page. The printhead pressure may need adjustment.
DIAGNOSTICS menu. Note any imbalance of the print on
the page. The printhead pressure may need adjustment.
9.
Remove the printhead completely and re-install it ensuring
the cables are correctly seated.
the cables are correctly seated.
ATTENTION! status indicator
is flashing.
is flashing.
1.
When the status indicator light is flashing, check the LCD
for a specific fault message. If a fault message displays,
refer to Table 14, Fault Messages on page 184.
for a specific fault message. If a fault message displays,
refer to Table 14, Fault Messages on page 184.
2.
Check for an Out-of-Media condition or missing labels in
the middle of a roll. Load the correct media.
the middle of a roll. Load the correct media.
3.
Check that the ribbon and label stock are correctly routed.
Load ribbon and label stock correctly.
Load ribbon and label stock correctly.