Netgear DGND3700 ユーザーガイド

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Troubleshooting
148
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700 
No ISP Connection
If your router cannot access the Internet, first check the ADSL connection, and then check 
the WAN TCP/IP connections. See 
on page 146 for the location 
of the LEDs.
ADSL Link
First determine whether you have an ADSL link with the service provider. The state of this 
connection is indicated by the DSL LED.
DSL LED Is Green or Blinking Green
You have a good ADSL connection. The service provider has connected your line correctly, 
and your wiring is correct.
DSL LED Is Blinking Amber
Your wireless modem router is attempting to make an ADSL connection with the service 
provider. The LED should turn green within several minutes. 
If the DSL LED does not turn green, disconnect all telephones on the line. If this solves the 
problem, reconnect the telephones one at a time and use a microfilter on each telephone as 
described in 
on page 18. If you connect the microfilters correctly, you 
should be able to connect all your telephones.
If disconnecting telephones does not result in a green DSL LED, there might be a problem 
with your wiring. If the telephone company has tested the ADSL signal at your network 
interface device (NID), you might have poor-quality wiring in your house.
DSL LED Is Off
First disconnect all telephones on the line. If this solves the problem, reconnect the 
telephones one at a time and use a microfilter on each telephone. If the microfilters are 
connected correctly, you should be able to connect all your telephones.
If disconnecting telephones does not result in a green DSL LED, check for the following:
•     
Check that the telephone company has made the connection to your line and tested it.
•     
Verify that you are connected to the correct telephone line. If you have more than one 
phone line, be sure that you are connected to the line with the ADSL service. It could be 
necessary to use a swapper if your ADSL signal is on pins 1 and 4 or the RJ-11 jack. The 
wireless modem router uses pins 2 and 3.