Motorola M900 ユーザーガイド

Troubleshooting - 65

Troubleshooting

Check these questions first if you have problems with your phone. If you need
additional help, contact the Motorola Customer Call Center.

Problem

Solution

Is your phone set up
correctly?

Press

. If you do not see your

phone number, contact your service provider

Does the handset have a
signal? Do you see

the display?

Make sure that your antenna is fully extended. The
signal strength indicator should have at least one
segment showing ( ). If it does not, move to an
area with a stronger signal to use your phone.

Is the earpiece volume too
low?

While on a call, press the upper volume key on the
side of your phone.

Is the other party unable
to hear you?

Make sure that your antenna is fully extended and
that your phone is not muted. Press

UNMUTE

(

)

to cancel the mute.
Also, make sure that your phone’s carrying case or
a sticker is not blocking its microphone.

The following refer to specific problems:

Problem

Solution

My phone was stolen. To
whom should I report
this?

Report a stolen phone to the police and to your
service provider (the company that sends you your
monthly wireless service bill).

I forgot my password.

See page 38.

I pressed the power key,
but nothing happened.

Be sure to press and hold

(the power key)

until the display appears and you hear an alert.
This could take several seconds.

The display says:

Enter

Unlock Code

. How do I

unlock my phone?

Enter the factory-preset unlock code (1234), or the
last four digits of your phone number. If this fails,
call your service provider (the company that sends
you your monthly wireless service bill).