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Note on USB Compatibility C-2
Note on USB Compatibility
While testing Creative CardCam Value on PC motherboards with integrated Universal 
Serial Bus (USB) ports, we encountered a small number of motherboards that do 
not meet the USB specification exactly. These and other non-USB-compliant 
motherboards may not operate correctly with Creative CardCam Value. Fortunately, 
the manufacturers of some of these motherboards have released new versions of 
motherboards or BIOS to address the problem.
If the setup program warns you that your motherboard’s USB port is incompatible 
with Creative CardCam Value, or if the camera does not work on your system and 
you suspect that the problem may be related to your PC’s USB port, the following is 
a list of available options:
1. Contact your PC vendor.
Your PC vendor may be able to upgrade your motherboard or its BIOS to a newer 
version that addresses USB incompatibilities.
2. Use a PCI host adapter that provides USB connectors.
If you are not able to upgrade your motherboard or its BIOS, we recommend this 
approach.
3. Attach the Creative CardCam Value to a powered USB hub.
Some USB devices (such as monitors) also operate as powered USB hubs; you 
can also buy dedicated powered USB hubs which are to be attached to your PC’s 
USB port. However, in some cases, attaching a powered USB hub to a non-USB-
compliant USB motherboard connector will not solve the problem.
To look for a USB compatible 
product, you can visit the 
product search page at the 
official USB Web site: http://
www.usb.org/app/
search/products.