Zhone 5100 ユーザーガイド

Installation and Setup

5100-A2-GB21-00

November 1996

Review the following tips and and possible solutions to help in solving any
problems you may encounter during card and software installation. The network
driver must be installed for the troubleshooting to be meaningful.

No MAC address

.

No I/O base
address set or
address conflict
exists.

1. Check that the base address does not

conflict with another installed card
setting.

2. Check that the card is seated properly.

Card is not ready or
enabled.

IRQ not correct.

1. Attempt to run a Local Loopback test

described in Chapter 3. A failed test
indicates possible IRQ conflict.

2. Attempt to Reset Card as described in

Chapter 3.

3. Recheck that IRQ settings on card

match software.

Cannot connect to
Central Office.

IRQ conflict.
Network Link is
Down.
Network cable is
not connected.

1. Attempt to run a Remote Loopback test

described in Chapter 3. A failed test
indicates possible IRQ conflict. Try to
Reset Card and run test again. Then,
check IRQ settings.

2. If Remote Loopback is successful,

3. If link is up*, check network cable

connection.

Cannot run
Loopback tests.
System hangs.

IRQ not set or in
conflict.

1. Restart system. Change IRQ settings

on card and in software. Attempt
Loopback test again.

* Select Statistics or Card Status under Diagnostics. If the Link State is reported Up in

the Statistics window or 

User Packets Enabled 

appears in the Card Status

window, the link is up.