Zhone 2004 ユーザーガイド
T r o u b l e s h o o t i n g a n d D i a g n o s t i c s
7-5
Symptom
Probable Cause
Corrective Action
Power indicator is not lit
Power is not available
to the IAD
to the IAD
Ensure the power cord is
securely connected.
securely connected.
Ensure the power cord is
plugged into a live outlet.
plugged into a live outlet.
Ensure the power switch is on.
If powered by an adapter,
ensure the correct adapter is
used.
ensure the correct adapter is
used.
LAN Link indicator is not lit
Incorrect Ethernet
connection
connection
Ensure an Ethernet cable is
properly connected to the IAD
and its upstream connection.
properly connected to the IAD
and its upstream connection.
No dial tone is present
Incorrect PVC set for
voice channel
voice channel
Verify these settings:
VPI: 0 to 255
VCI: 0 to 65535
(default PVC 0/39)
IAD is improperly
provisioned at the
voice gateway
provisioned at the
voice gateway
Incorrect network
provisioning
provisioning
Incorrect directory
number at the Class 5
switch
number at the Class 5
switch
Check and correct network
provisioning at DSLAM,
network switches, etc.
provisioning at DSLAM,
network switches, etc.
Check and correct as required
Cannot receive or send data
Incorrect PVC set for
data channel
data channel
Verify these settings:
VPI: 0 to 255
VCI: 0 to 65535
(default PVC 0/38)
View Interface (page 5-12)
and Media statistics
(page 5-20) to check the pack
receive and send status.
and Media statistics
(page 5-20) to check the pack
receive and send status.
Incorrect network
setup
setup
Check and correct network
setup as necessary.
setup as necessary.
If IAD is configured as a router:
Incorrect or missing
LAN or WAN IP
address
LAN or WAN IP
address
Ensure that both the LAN and
WAN IP addresses are
configured.
WAN IP addresses are
configured.
Incorrect or missing
default static route
default static route