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Quick Start Guide

Ooma Telo Handset

Remove the battery cover located on the back of the Ooma Telo Handset by sliding it away 
from the center of the device. Insert the battery plug into the connector on the handset. Replace 
the battery cover by sliding it in the other direction.

Connect the AC adapter cable to the charging  
cradle and then plug the AC adapter into a 
power outlet. Put the Ooma Telo Handset on the 
charging cradle. When charging, you’ll see the 
blue light on the front of the cradle light up.

Find the 4-digit PIN number for your Ooma 
Telo by logging into: 

Bring the handset next to the Ooma Telo. Set 
the Ooma Telo in registration mode by pressing 
and holding the 

 key for 3 seconds. The 

 

key will start flashing rapidly. 

When prompted on the handset, enter the PIN 
number found above and press the 

OK soft-

key. When the handset successfully registers, a 
home screen will be displayed.

Each Ooma Telo supports up to four Ooma Telo 
Handsets. This is in addition to any phones 
plugged into the PHONE port of the device. 

!

We recommend that you charge 
the handset for at least 30 minutes 
before proceeding to the next step. 
The handset requires 10 hours to 
fully charge.

To place a call, press 

 and dial the phone 

number. You can also dial the number first and 
then press 

.

To answer a call, press 

 when the phone 

rings. 

You may end any call by pressing 

. 

 

Press 

 to start a call in speakerphone mode 

or you can press 

 during a call to switch to 

speakerphone mode. Press 

 to go back to 

using the earpiece.

To adjust the ringer volume, press 

 on the 

navigation pad while you’re not on an active 
call. 

To adjust the call volume, press 

 while 

you’re on an active call. This will adjust the 
volume setting for both the earpiece and 
speakerphone.

To locate your handset, press the 

 key on 

the Ooma Telo. If your handset is charged, it 
will emit a chiming sound. The handset will 
chime for 30 seconds. 

Press 

 on the handset to stop paging.

™

700-0111-100

1

2

3

After registration, you’ll see something like the 
following on the display:

The status indicators appear on the top row of 
the display:

Handset 1

You have new VM

Signal Strength Indicator 
Signal bars show the connection 
strength to the Ooma Telo

Battery Indicator
Vertical bars show the battery level 
charge or flash when the battery is 
charging

Line Indicators
Shows which lines are currently in 
use.

 

Ringer Off Indicator
Shows the ringer volume is turned 
off.

4

When an incoming call rings your handset, 
you’ll see the caller-ID number associated with 
the caller on your handset display (if available).

If the number is associated with a contact, 
you’ll also see the name shown on the handset 
display.

Note: For numbers not in your contact list, 

you’ll see the caller-ID name if you have Ooma 
Premier.

You can add phone numbers to the contact 
list on your Ooma Telo Handset by logging into 

. 

To place a call using your contact list, press 

 on the navigation pad to view a list of your 

contacts. Press 

  to select a contact and 

then press 

 to call.

Switch to a second incoming call by pressing 

. The current call will automatically be 

put on hold. Switch back to the first call by 
pressing 

 again.

Press 

 on the navigation pad to view 

recently received calls. Press 

 to select an 

entry. If the phone number is available, you can 
press 

 to return the call.

Press 

 to bring up a list of previously dialed 

numbers. Press 

  to select an entry and then 

press 

 to redial the number.

To place an international call, dial  0   1   1  

followed by the country code and phone 
number. Your prepaid balance will be 
announced before the call is connected.

Note: To make international calls and access 

other premium services such as 411, you must 
charge-up your prepaid account at

.

You’re just a few quick steps from getting up and dialing with your Ooma Telo Handset. 
This handset is the perfect companion to the Ooma Telo™ — you’ll be able to access all 
Ooma features and unlock new functionality! Before you begin, please make sure your 
Ooma Telo is installed and operating properly.