Cool-Icam cic-175 ユーザーズマニュアル

9. Troubleshooting

The troubleshooting guide is designed to help you. If problems continue, please contact your local customer support hot-line.

See your registration card for helpline contact details.

For Windows® Users:

Symptom

Problem

Solution

I receive an error message when I

am installing the Digital Camera

Manager.

Digital Camera Manager folder is

not found in the Programs menu

after I have installed the driver.

All the images I have taken do not

appear on the Pocket C@m C@m.

LCD display is ashing.

I cannot run the Digital Camera

Manager.

Shut down all other applications and attempt to

re-install the driver, or download the updated driver

from www.coolicam.com and install the updated

driver.
Check the USB controller in your BIOS if they are

activated. If these does not work contact your

national Customer Support representative.

Install the software, restart your PC, and nally,

connect the Pocket C@m to the PC via the USB

port, then the software folder will appear in the

Program menu.

Upload all images to your PC as soon as possible.

(please refer to Battery Guidance section in User’s

Manual.)

If you need to change batteries, and retain the

images in your Pocket C@m ’s memory, ensure you

are connected to a PC which is turned on via the USB

cable, which will then draw power from the PC whilst

you insert fresh batteries.

Check all cables connections are secured.

Upload saved images immediately, then replace

battery.

If you have any other camera installed on your

computer, remove the camera and it’s driver

completely from your system to avoid conict with

another camera or capture device.

Digital Camera Manager does not

load.

You have lost power to your Pocket C@m by either:

The installer for the Digital Camera

Manager requires the Pocket C@m

be connected to the PC (via the USB)

after the software has been installed

& the PC restarted.

Insufcient battery power

Battery power is too low to continue

taking images.

Connection failure

Removing the battery without being

connected to your PC (turned on) via

the USB cable.

Conict with another camera driver

capture device.

I cannot upload images to the PC

Please also refer to the help les & User Guides that accompany the enclosed applications.

For further information and support, please visit our website: http://www.coolicam.com

For Macintosh® Users:

MAC

Symptom

Problem

Solution

I receive an error message when I

am installing the Digital Camera

Manager.

“STV0680 Capture”/”WWL Mac

Import” plug-in le and STV0680

Camera Snapshots”/”WWL Mac”

folder is not found in the Programs

menu after I have installed the

driver.

All the images I have taken do not

appear on the Pocket C@m.

LCD display is ashing.

I cannot run the USB Canera

Import / WWL Mac Import.

Shut down all other applications and attempt to

re-install the driver, or download the updated driver

from www.coolicam.com and install the updated

driver.

Install the software, restart your Mac, and nally,

connect the Pocket C@m to the Mac via the USB

port, then the plug-in le and folder will appear in

the Hard disk.

Upload all images to your Mac as soon as possible.