Canon MF5550 ソフトウェアガイド

Installing and Uninstalling Problems

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Cannot install the software.

Q

Have you followed the instructions in the Set-Up Sheet to install the software?

A

Try reinstalling the software. If an error occurred and installation was not 
complete, restart your computer and try reinstalling the software.

Q

Are any other applications open?

A

Quit all of these and try reinstalling the software.

Removal of the drivers takes too long (Windows XP).

Q

Is any application such as a virus checker open when removing the software?

A

Quit any applications (including virus checkers) before removing the software.

The message <Version conflict> appears on your computer (Windows 98).

Q

Is Photoshop installed on your computer?

A

If the message <Version conflict> or <Windows 98 file language or ...> appears 
during installation, click [Yes] or [No]. Whichever you click, installation thereafter 
will continue trouble-free.

Cannot use the software after upgrading to Windows XP.

Q

Have you upgraded Windows 98/Me/2000 to Windows XP without removing the 
software?

A

Remove the software (see "Uninstalling Drivers," on p. 1-24), then reinstall it. 
(See "Installing Software on Your Computer," on p. 1-4.)

In [Device Manager], green mark “?” is displayed (Windows Me).

Q

Is green mark "?" displayed on [USB Composite Device] in [USB (Universal 
Serial Bus) Controller] in [Device Manager] in Windows Me?

A

As this is not a problem, you can continue to use it as is.