Canon i9100 クイック設定ガイド

Troubleshooting

Troubleshooting usually falls into one of the following categories. In this chapter you will
find the most common printing problems.

• "Cannot Install the Printer Driver

Cannot Install the Printer Driver

Cannot Install the Printer Driver" on page 50

• "Print Quality is Poor or Contains Errors

Print Quality is Poor or Contains Errors

Print Quality is Poor or Contains Errors" on page 51

• "Troubleshooting Printer Hardware

Troubleshooting Printer Hardware

Troubleshooting Printer Hardware" on page 53

• "Paper Does Not Feed Properly

Paper Does Not Feed Properly

Paper Does Not Feed Properly" on page 54

• "Handling Error Messages

Handling Error Messages

Handling Error Messages" on page 55

• "An Error Message Appears on the Screen

An Error Message Appears on the Screen

An Error Message Appears on the Screen" on page 56

Refer to the

User's Guide

for additional information on topics not covered in this section.

Note If you encounter any problem during installation or operation of your

printer, quickly scan all topics to find a solution. If the problem persists,
contact the Customer Care Center at (757) 413-2448. A TDD service
(telephone device for the deaf) is also available at (866) 251-3752.

When Error Occurs
The BJ Status Monitor opens and displays a message. Take the
appropriate action described in the message.
The message may vary depending on your operating system.

When using Windows Me or Windows 98, click the Guide

Guide

Guide tab and follow

the on-screen instructions.