Western Digital 1TB Home Network Drive WDH1NC10000 ユーザーズマニュアル

TROUBLESHOOTING - 173

MY BOOK WORLD EDITION

USER MANUAL

For any issue, first ensure that you are using the latest firmware for My Book World 
Edition. The latest firmware includes the latest network and SATA disk drivers. See 
“Update (Firmware)” on page 107 for instructions.

First steps checklist
•

AC power available at the wall outlet?

•

Is the power supply plugged in?

•

Check the DC cable(s) on the back of the chassis and the AC source.

•

Check the cable from the wall to the power supply and the cable from the power 
supply to the chassis.

•

Are all cables correctly connected and secured?

•

Are all peripheral devices installed correctly?

•

Are all device drivers properly installed?

•

Did you press the power button on the front panel to turn the device on (power 
indicator should be lit)?

•

Is the power cord properly connected to the device and plugged into an outlet for 
100-127 V or 200-240 V?

If you have forgotten your password, or if the network is misconfigured, pressing the 
reset button while the device is powered up resets the admin user name, admin 
password, and IP settings to the default values without erasing shared folders or 
volumes. Follow the instructions below to reset the device using the recovery button.

1. Carefully turn the device around so that you have access to the back of the unit.

2. With the device powered on, insert a paperclip or narrow tipped pen into the 

reset button slot on the back of the unit. 

3. Press and hold down the reset button for four seconds. The device reboots (this 

may take up to three minutes).

Note: The default user name and password is admin.