Ambir 490i ユーザーガイド

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Technical Support
 
F
REE 
S
UPPORT THROUGH EMAIL 
&
 
W
EB
 
Visit Ambir’s website at 
 for online access to technical support 
information including: installation guides, FAQs, troubleshooting tips, and driver 
downloads. Contact email addresses and a chat feature are also available online 
for your convenience in reaching us should you need further assistance. 
T
ECHNICAL 
S
UPPORT BY 
T
ELEPHONE
 
Support is available from 9:00 a.m. – 6:00 p.m. Central Time Monday-Friday by 
dialing (630) 530-5400 or (800) 915-9930, option 3.
 
For all Ambir scanners you can 
speak directly to a technical support representative or leave a message for a call 
back. You will be connected to a highly trained, friendly and professional support 
agent who will work with you to resolve your issue. For expediency when you call 
please be in front of your system with your software and documentation handy for 
troubleshooting. 
 
*We will make every effort to respond to telephone support calls within 1 business       
  day. However, we strongly suggest that you make initial contact via email with an   
  explanation of the problem you are experiencing and a call-back number should     
  we need to speak to you directly. 
 
Product Warranty Information   
 
Statement of Limited Warranty for the United States, Canada and European 
Economic Community: 
 
Products – PS467, PS667, DS487, DS687, TravelScan
®
 Pro, ImageScan
 Pro 490i 
Warranty Period – 1 year     
*Contact your place of purchase for warranty service information