Western Digital wdg2t10000 ユーザーズマニュアル

MY BOOK PREMIUM EDITION II

USER MANUAL

TROUBLESHOOTING – 20

Troubleshooting

If you have problems when installing or using this product, refer to this
troubleshooting section or visit our support website at

support.wdc.com

and search

our knowledge base for more help. For further information on the following topics,
search our support website for their answer ID as listed below.

Frequently Asked Questions — USB Information

Q: What is Hi-Speed USB?

A: Hi-Speed USB is another name for USB 2.0, which provides transfer rates up to

40 times faster than USB 1.1. Upgrading to USB 2.0 is highly recommended
because of the significant reduction in file transfer time versus USB 1.1.

Q: How do I determine whether or not my system supports USB 2.0?

A: Refer to your USB card documentation or contact your USB card manufacturer.

Note: If your USB 2.0 controller is built-in to the system motherboard, be sure to
install the appropriate chipset support for your motherboard. Refer to your
motherboard or system manual for more information.

Q: What happens when a USB 2.0 device is plugged into a USB 1.1 port or hub?

A: USB 2.0 is backward-compatible with USB 1.1. When connected to a USB 1.1

port or hub, a USB 2.0 device operates at the USB 1.1 full speed of up to 12
Mbps.

Q: Can USB 1.1 cables be used with USB 2.0 devices?

A: Although USB 1.1 cables work with USB 2.0 devices, it is recommended that

USB 2.0 certified cables be used with USB 2.0 peripherals and USB 2.0 PCI
adapter cards.

How to

Answer ID

• install My Book Premium Edition II on a Windows or Macintosh computer

1463

• service My Book Premium Edition II to replace a hard drive

1464

• change the RAID setting of a WD My Book Premium II

1465

• specifications for the My Book Premium Edition II

1467