Wren Associates ip-eg12 インストール手順

 
 
 

PROPERTY OF WREN 

Page 3 of 4 

7L237 rev-C 9/21/2007 

 
 

124 WREN PARKWAY • JEFFERSON CITY, MO 65109 • TOLL FREE (800) 881-2249 • FAX (877) 893-2317 

 

 

Depending on the end-style of the Cat5 cable, the Upper Housing may push slightly to one side.  

This is not unusual, and the Housing will become properly aligned when the dome is installed. 

 

10.  Install the dome by positioning the keyhole slots on dome flange over the two #4-40 screws in the 

bracket and twisting clockwise slightly. Tighten screws with #1 Phillips screwdriver, but DO NOT OVER-
TIGHTEN. 

 

Fingerprints or smudges may be removed from the Housing with a damp rag or any standard light-
duty surface cleaner.  DO NOT use liquid cleaners (except for those that are specifically designed 

for optical-grade acrylic) on the Dome as they may degrade the optical quality. 

 

If there is no video signal, check the following: 

1.  Software cannot attach to MGW-IP, and no LED’s are lit:   

a.  Verify proper insertion of Ethernet cable at both ends of cable (if using POE).  If LED’s are still 

not lit, 12VDC (center pin positive) can be connected to the optional power input to verify 

operation of the MGW-IP. 

b.  Verify proper voltage and polarity (if using direct power). 

2.  Software cannot attach to MGW-IP, but some LED’s are lit: 

a.  Red LED indicates that the unit is getting power, and should be solid red.  Green LED indicates 

network status and should be blinking consistently if everything is working normally. 

b.  If red LED is on and green LED is not flashing, check Ethernet connections on both ends. 

3.  Software can attach to MGW-IP, but no video is present: 

a.  Check small cable connection in back of camera and ensure that it is completely inserted and not 

damaged. 

b.  Ensure that “MiniGlobe” device is selected for the subject IP address in Wren VMS under Edit 

Camera. 

c.  If viewing through Internet Explorer 

(“IE”), ensure that the ActiveX control 
has been installed (see Windows and/or 

IE instructions for details on permitting 

the installation of ActiveX controls). 

4.  See also: Troubleshooting section in Wren VMS 

instructions. 

5.  Wren Technical Support is available from 8am to 

5pm CST Mon-Fri at 1-800-881-2249.