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Appendix A
 
Troubleshooting 
This Appendix covers the most likely problems and their solutions. 
Overview 
This chapter covers some common problems that may be encountered while using the Wireless 
Router and some possible solutions to them. If you follow the suggested steps and the Wireless 
Router still does not function properly, contact your dealer for further advice. 
General Problems 
Problem 1: 
Can't connect to the Wireless Router to configure it. 
Solution 1: 
Check the following: 
• 
The Wireless Router is properly installed, LAN connections are OK, 
and it is powered ON. 
• 
Ensure that your PC and the Wireless Router are on the same network 
segment. (If you don't have a router, this must be the case.)  
• 
If your PC is set to "Obtain an IP Address automatically" (DHCP 
client), restart it. 
• 
If your PC uses a Fixed (Static) IP address, ensure that it is using an IP 
Address within the range 192.168.1.2 to 192.168.1.254 and thus com-
patible with the Wireless Router's default IP Address of 192.168.1.1.  
Also, the Network Mask should be set to 255.255.255.0 to match the 
Wireless Router. 
In Windows, you can check these settings by using Control Panel-
Network
 to check the Properties for the TCP/IP protocol.  
Internet Access 
Problem 1: 
When I enter a URL or IP address I get a time out error. 
Solution 1: 
A number of things could be causing this. Try the following troubleshooting 
steps. 
• 
Check if other PCs work. If they do, ensure that your PCs IP settings are 
correct. If using a Fixed (Static) IP Address, check the Network Mask, 
Default gateway and DNS as well as the IP Address. 
• 
If the PCs are configured correctly, but still not working, check the 
Wireless Router. Ensure that it is connected and ON. Connect to it and 
check its settings. (If you can't connect to it, check the LAN and power 
connections.) 
• 
If the Wireless Router is configured correctly, check your Internet 
connection (DSL/Cable modem etc) to see that it is working correctly. 
Problem 2: 
Some applications do not run properly when using the Wireless Router. 
 
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