Kaspersky Lab WorkSpace Security EU ED, 150-249u, 3Y, RNW KL4851XASTR ユーザーズマニュアル
製品コード
KL4851XASTR
U
S E R
G
U I D E
14
Application page at the Technical Support Service website (Knowledge Base)
On this page, you will find the articles created by Technical Support Service specialists.
These articles contain useful information, recommendations and FAQ on purchasing, installation and use of the
application. They are assorted by their subject, such as Managing key files, Setting database updates, or Eliminating
operation failures. The articles may provide answers to the questions that concern not only this application but the
other Kaspersky Lab products as well; they may also contain the news from Technical Support service.
application. They are assorted by their subject, such as Managing key files, Setting database updates, or Eliminating
operation failures. The articles may provide answers to the questions that concern not only this application but the
other Kaspersky Lab products as well; they may also contain the news from Technical Support service.
Help system
The application installation package includes the full and context help file that contains the information about how to
manage the computer protection (view protection status, scan various computer areas for viruses, execute other
tasks), and the information on each application window such as the list of its proper settings and their description,
and the list of tasks to execute.
manage the computer protection (view protection status, scan various computer areas for viruses, execute other
tasks), and the information on each application window such as the list of its proper settings and their description,
and the list of tasks to execute.
To open the help file, click the Help button in the required window, or press the <F1> key.
Documentation
Kaspersky Anti-Virus installation package includes the User Guide document (in .pdf format). This document
contains descriptions of the application's features and options as well as main operation algorithms.
contains descriptions of the application's features and options as well as main operation algorithms.
C
ONTACTING THE
S
ALES
D
EPARTMENT
If you have questions about selecting or purchasing the application or extending your license, please phone the Sales
Department in our Moscow Central Office, at:
Department in our Moscow Central Office, at:
+7 (495) 797-87-00, +7 (495) 645-79-39, +7 (495) 956-70-00
The service languages are Russian and English.
You can also send your questions to the Sales Department by email:
C
ONTACTING THE
T
ECHNICAL
S
UPPORT SERVICE
If you have already purchased Kaspersky Anti-Virus, you can obtain information about it from the Technical Support
service, either over the phone or via the Internet.
service, either over the phone or via the Internet.
Technical Support service specialists will answer any of your questions about installing and using the application. They
will also help you eliminate the consequences of malware activities if your computer has been infected.
will also help you eliminate the consequences of malware activities if your computer has been infected.
Before contacting the Technical Support Service, please read the Technical Support Terms and Conditions
(
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An email request to the Technical Support Service
You can send your question to the Technical Support Service specialists by filling out the Helpdesk web form
(
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You can ask your question in Russian, English, German, French or Spanish.
In order to send an email request, you must indicate the customer ID obtained during the registration at the
Technical Support Service website along with the password.
Technical Support Service website along with the password.