LG GBF530NSQPB オーナーマニュアル

ページ / 38
Care and Maintenance
1.
Open the refrigerator door.
2.
Press and Hold the ‘Freezer’
button for 3 seconds.
3.
Following the instructions of the operator,�hold 
the phone's microphone close to the icon 
«SmartDiagnosis». 
Should you experience any problems with your 
refrigerator, it has the capability of transmitting 
data via your telephone to the LG service center. 
This gives you the capability of speaking directly 
to our trained specialists. The specialist records 
the data transmitted from your machine and 
uses it to analyze the issue, providing a fast 
and effective diagnosis.
If you experience problems with your refrigerator, 
call to the LG service center. 
Only use the Smart Diagnosis feature when 
instructed to do so by the LG call center agent. 
The transmission sounds that you will hear are 
normal and sound similar to a fax machine.
Smart Diagnosis cannot be activated unless your 
refrigerator is connected to power. 
If your refrigerator is unable to turn on, then 
troubleshooting must be done without using 
Smart Diagnosis.
First, call to the LG service center. Only use the 
Smart Diagnosis feature when instructed to do 
so by the LG call center agent.
!
Note
If the door has been opened for over one minute, 
you must close the door and start again No.1
4.
Hold the phone in the position until the end 
of the sound data transfer.
5.
Keep the phone in place until the tone
transmission has finished. This takes about 
3 second. 
Resume your conversation with the specialist,
who will then be able to assist you in using 
the information transmitted for analysis. 
Note
• For best results, do not move the phone while 
  the tones are being transmitted.
• If the call center agent is not able to get an 
  accurate recording of the data, you may be 
  asked to try again.
• Call quality differences by region may affect 
  the function.
• Use the home telephone for better 
  communication performance, resulting in better
  service.
• Bad call quality may result in poor data 
  transmission from your phone to the machine, 
  which could cause Smart Diagnosis to not work 
  properly.
Smart Diagnosis™
(Optional)
34
Trouble Shooting
3 sec.