Canon imageFORMULA DR-6030C Office Document Scanner パンフレット
Canon eCarePAK Extended Service Plan for Canon imagePROGRAF and imageCLASS Devices, Canon imageFORMULA scanners and Canon FAXPHONES. Revision 052314. Form SBB
7.
You must ensure that the Covered Product(s) to be installed, the installation site, and the hardware and accessories required to facilitate and complete your installation, are prepared and ready prior
to the arrival of the installation technician. You may be subject to an additional charge for failure to prepare the Covered Product, the installation site, or the required hardware and accessories prior
to the arrival of the installation technician.
to the arrival of the installation technician. You may be subject to an additional charge for failure to prepare the Covered Product, the installation site, or the required hardware and accessories prior
to the arrival of the installation technician.
8.
You must move or rearrange furniture to provide accessibility and a safe, adequate work space for the installation technician.
9.
You must provide a sufficient amount of power, power sources, power cords and, if applicable, surge protectors that are readily available to the installation technician and/or safely accessible to the
installation site. The installation technicians will not move or install AC power sources or feeds of television signals from cable, satellite or other sources.
installation site. The installation technicians will not move or install AC power sources or feeds of television signals from cable, satellite or other sources.
10.
You must dispose of the packaging materials and trash following the installation. Although the installation technicians will clean up the work site, it is your responsibility to arrange for the final disposal
of any packaging materials or trash related to the installation.
of any packaging materials or trash related to the installation.
Training Services
CUSA, or CUSA’s authorized service provider, will provide the following Training services with respect to the imagePROGRAF iPF MFP:
1.
Training is only provided during the time of installation.
2.
Training on the general operation of the scanner component of the imagePROGRAF iPF MFP.
3.
Training on the SmartWorks MFP Software.
CUSA, or CUSA’s authorized service provider, will provide the following Training services with respect to the imageFORMULA Scanner:
1.
Training is only provided during the time of installation.
2.
Training on the general operation of the scanner
3.
Training on the Canon software and drivers included with the scanner.
4.
Training on scanner preparation, maintenance and errors on scanner.
General Terms and Conditions Covering All Training Services
The following terms and conditions apply to all Training Services
1.
CUSA reserves the right to refuse or limit any Training Services if you fail to satisfy any minimum requirements for such Training Services as published or provided to you by CUSA prior to the start
of such Training Services.
of such Training Services.
2.
CUSA reserves the right to refuse, limit, or cancel any Training Services if, in the opinion of CUSA, you display unreasonable behavior or are deemed by CUSA to be violent, abusive, or disruptive.
In such cases, no refunds will be paid.
In such cases, no refunds will be paid.
3.
Ownership of all copyright and other intellectual property rights in the training material supplied by CUSA, or its authorized service provider, including any documentation, data, technical information
and know-how provided to you as part of the Training Services, remains vested in CUSA, its authorized service provider(s), or the owner of such materials, as applicable. All such information will be
held by you in confidence and will not be disclosed or copied to third parties, without the express written permission of CUSA.
and know-how provided to you as part of the Training Services, remains vested in CUSA, its authorized service provider(s), or the owner of such materials, as applicable. All such information will be
held by you in confidence and will not be disclosed or copied to third parties, without the express written permission of CUSA.
imageFORMULA Scanners Preventative Maintenance* Only
CUSA, or CUSA’s authorized service provider, will provide the following preventative maintenance services for the imageFORMULA Scanner:
1.
Perform physical inspection on the internal, external and functionality of the scanner.
2.
Perform necessary cleaning routine of the interior and exterior body of the scanner.
3.
Install new user replaceable rollers.
4.
Document maintenance statistics.
5.
Perform test scans after preventative maintenance is complete and ensure that Scanner is operating within specifications.
* The number of Preventative Maintenance service calls covered under this eCarePAK depends on the Term of your eCarePAK. For example, for a two (2) year Term, you are entitled to two (2) Preventative
Maintenance service calls during such Term. Additional Preventative Maintenance service may
Maintenance service calls during such Term. Additional Preventative Maintenance service may
be purchased at CUSA’s then-current rates.
General Terms and Conditions Covering Preventative Maintenance Services
The following terms and conditions apply to imageFORMULA Scanner Preventative Maintenance services:
1.
Only customers under warranty or eCarePAK coverage can purchase or receive Preventative Maintenance.
2.
Scheduling a Preventative Maintenance is the sole responsibility of the customer and will expire upon expiration of the warranty or eCarePAK.
3.
CUSA will provide Preventative Maintenance only during normal business hours of operation, Monday through Friday, 9AM-5PM local time excluding holidays.
4.
CUSA will schedule the Preventative Maintenance within five business days of when the customer contacts
CUSA’s Technical support Center.
5.
If the unit is not in working condition, the Preventative Maintenance will be delayed and a break/fix call will be opened.
No Warranty
Except as set forth herein, all services provided by CUSA or its authorized service providers under this eCarePAK are provided
“AS IS”, without warranty of any kind, whether express, implied, statutory, or
otherwise, especially as to quality, timeliness, reliability, usefulness, sufficiency and accuracy. ALL IMPLIED WARRANTIES, INCLUDING, W ITHOUT LIMITATION, ALL IMPLIED WARRANTIE OF CONDITION,
MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED BY CUSA AND ITS AUTHORIZED SERVICE PROVIDERS, NO ORAL OR WRITTEN INFORMATION PROVIDED
BY CUSA OR ITS AUTHORIZED SERVICE PROVIDERS WILL CREATE A WARRANTY UNLESS INCORPORATED INTO THESE TERMS AND CONDITIONS.
MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED BY CUSA AND ITS AUTHORIZED SERVICE PROVIDERS, NO ORAL OR WRITTEN INFORMATION PROVIDED
BY CUSA OR ITS AUTHORIZED SERVICE PROVIDERS WILL CREATE A WARRANTY UNLESS INCORPORATED INTO THESE TERMS AND CONDITIONS.
Limitation of Liability
NEITHER CUSA NOR ANY SERVICE PROVIDER OR ASF WILL BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE (UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF
CUSA OR ANY SERVICE PROVIDER OR ASF), LOSS OF REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR
SERVICES, LOSS OR CORRUPTION OF DATA, STORAGE CHARGES OR OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE
COVERED PRODUCT OR ANY COMPONENT THEREOF, THE INSTALLATION SERVICES, PREVENTATIVE MAINTENANCE SERVICES, AND/OR TRAINING SERVICES, REGARDLESS OF THE LEGAL
THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CUSA OR ANY SERVICE PROVIDER OR ASF HAS BEEN ADVISED OF THE POSSIBLITY OF SUCH DAMAGES. NOR WILL RECOVERY OF
ANY KIND AGAINST CUSA OR ANY SERVICE PROVIDER OR ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE COVERED PRODUCT SOLD BY CUSA AND CAUSING THE
ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PERSONS AND PROPERTY OWNED BY YOU OR OTHERS,
ARISING OUT OF USE OR POSSESSION OF ANY COVERED PRODUCT SOLD BY CUSA NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CUSA OR ANY SERVICE PROVIDER OR
ASF. YOU ACKNOWLEDGE THAT PURCHASE OF THE eCAREPAK DOES NOT ASSURE UNINTERRUPTED OPERATION AND USE OF THE COVERED PRODUCT. FOR ANY MATERIAL BREACH OF
THIS PLAN BY CUSA OR ANY SERVICE PROVIDER, OR ASF, YOUR REMEDY, AND THE LIABILITY OF CUSA OR ANY SERVICE PROVIDER OR ASF, WILL BE LIMITED TO A REFUND OF THE
PURCHASE PRICE PAID FOR THE PLAN.
CUSA OR ANY SERVICE PROVIDER OR ASF), LOSS OF REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR
SERVICES, LOSS OR CORRUPTION OF DATA, STORAGE CHARGES OR OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE
COVERED PRODUCT OR ANY COMPONENT THEREOF, THE INSTALLATION SERVICES, PREVENTATIVE MAINTENANCE SERVICES, AND/OR TRAINING SERVICES, REGARDLESS OF THE LEGAL
THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CUSA OR ANY SERVICE PROVIDER OR ASF HAS BEEN ADVISED OF THE POSSIBLITY OF SUCH DAMAGES. NOR WILL RECOVERY OF
ANY KIND AGAINST CUSA OR ANY SERVICE PROVIDER OR ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE COVERED PRODUCT SOLD BY CUSA AND CAUSING THE
ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PERSONS AND PROPERTY OWNED BY YOU OR OTHERS,
ARISING OUT OF USE OR POSSESSION OF ANY COVERED PRODUCT SOLD BY CUSA NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CUSA OR ANY SERVICE PROVIDER OR
ASF. YOU ACKNOWLEDGE THAT PURCHASE OF THE eCAREPAK DOES NOT ASSURE UNINTERRUPTED OPERATION AND USE OF THE COVERED PRODUCT. FOR ANY MATERIAL BREACH OF
THIS PLAN BY CUSA OR ANY SERVICE PROVIDER, OR ASF, YOUR REMEDY, AND THE LIABILITY OF CUSA OR ANY SERVICE PROVIDER OR ASF, WILL BE LIMITED TO A REFUND OF THE
PURCHASE PRICE PAID FOR THE PLAN.
Extending the eCarePAK
Subject to this section, your eCarePAK can be extended. You will be contacted prior to the expiration date of your eCarePAK about whether you want to extend coverage for an additional period. In no event,
however, will the combined term of your manufacturer's Limited Warranty, original eCarePAK and any eCarePAK extension period exceed the maximum coverage time period stated on the eCarePAK. However,
CUSA may, in its sole discretion, allow extension periods on a case-by-case basis. If you wish to extend your eCarePAK, follow the instructions provided when you were contacted about extending. Coverage
during each respective extension period will be governed by CUSA's then current version of the eCarePAK terms and conditions which must be agreed to in order for the extension period to become effective.
however, will the combined term of your manufacturer's Limited Warranty, original eCarePAK and any eCarePAK extension period exceed the maximum coverage time period stated on the eCarePAK. However,
CUSA may, in its sole discretion, allow extension periods on a case-by-case basis. If you wish to extend your eCarePAK, follow the instructions provided when you were contacted about extending. Coverage
during each respective extension period will be governed by CUSA's then current version of the eCarePAK terms and conditions which must be agreed to in order for the extension period to become effective.
Ability to Cancel and Right to Refund (Except for Oregon Residents)
You may cancel the eCarePAK for a full refund within thirty (30) days of the original date of purchase of the eCarePAK if you have made no service claims. To cancel, send a written notice of cancellation, which
includes your name, address, daytime phone number, , with a copy of your original eCarePAK Certificate of Registration to Canon at: Canon eCarePAK Extended Service Plan, Business Imaging Solutions
Group, Product Marketing Department, One Canon Park, Melville, NY 11747.
includes your name, address, daytime phone number, , with a copy of your original eCarePAK Certificate of Registration to Canon at: Canon eCarePAK Extended Service Plan, Business Imaging Solutions
Group, Product Marketing Department, One Canon Park, Melville, NY 11747.
OREGON RESIDENTS ONLY: You may cancel this eCarePAK at any time for any reason by sending a written notice of cancellation, which includes your name, address, daytime phone number, and your Canon
eCarePAK label, to CUSA at Canon eCarePAK Extended Service Plan, Business Imaging Solutions Group, Product Marketing Department, One Canon Park, Melville, NY, 11747. Canon may cancel this
eCarePAK if you fail to pay, make a material misrepresentation or substantially breach your duties under this eCarePAK. The cancellation of this eCarePAK is not effective until at least thirty (30) days after the
notice of cancellation is mailed to you. If this eCarePAK is cancelled by you or CUSA within sixty (60) days of the date of purchase, CUSA will refund the entire amount you paid for the eCarePAK. If this
eCarePAK is cancelled thereafter by either party, CUSA will refund the entire amount you paid allocable to the remainder of the Term of this eCarePAK prorated on a monthly basis.
eCarePAK label, to CUSA at Canon eCarePAK Extended Service Plan, Business Imaging Solutions Group, Product Marketing Department, One Canon Park, Melville, NY, 11747. Canon may cancel this
eCarePAK if you fail to pay, make a material misrepresentation or substantially breach your duties under this eCarePAK. The cancellation of this eCarePAK is not effective until at least thirty (30) days after the
notice of cancellation is mailed to you. If this eCarePAK is cancelled by you or CUSA within sixty (60) days of the date of purchase, CUSA will refund the entire amount you paid for the eCarePAK. If this
eCarePAK is cancelled thereafter by either party, CUSA will refund the entire amount you paid allocable to the remainder of the Term of this eCarePAK prorated on a monthly basis.
Alternative Dispute Resolution
There is no informal dispute settlement process established under this eCarePAK.
There is no informal dispute settlement process established under this eCarePAK.
S P E C I A L S T A T E R E Q U I R E M E N T S
Regulation of extended service plans and service contracts may vary widely from state to state. Any provision within this eCarePAK which conflict with the laws of the state where you live will
automatically be considered to be modified to conform to applicable state laws and regulations.
automatically be considered to be modified to conform to applicable state laws and regulations.