Canon Direct Print and Scan for Mobile マニュアル
Direct Print & Scan for Mobile V2.0 Installation and User’s Guide
281
Message
Cause
Remedy
Failed to get scanner
capabilities.
capabilities.
An error occurred when the
smartphone tried to retrieve
scanner capabilities from the
printer.
smartphone tried to retrieve
scanner capabilities from the
printer.
Make sure that the DPSM
MEAP application is
functioning properly on the
printer and that there is a
good network connection
between the phone and the
printer.
MEAP application is
functioning properly on the
printer and that there is a
good network connection
between the phone and the
printer.
Failed to get scan job status.
An error occurred when the
smartphone tried to retrieve the
scanned job’s status from the
printer.
smartphone tried to retrieve the
scanned job’s status from the
printer.
Make sure that the DPSM
MEAP application is
functioning properly on the
printer and that there is a
good network connection
between the phone and the
printer.
MEAP application is
functioning properly on the
printer and that there is a
good network connection
between the phone and the
printer.
Failed to launch Print & Scan.
Print & Scan failed to launch
after you selected an attachment
in the native BlackBerry e-mail
client.
after you selected an attachment
in the native BlackBerry e-mail
client.
Reboot the smartphone, or
re-install the DPSM app.
re-install the DPSM app.
Failed to open file.
You may not have the user
rights to open files, or your SD
card is not functioning properly.
rights to open files, or your SD
card is not functioning properly.
Make sure that you have
permissions to open files, or
make sure that your SD card
is functioning properly.
permissions to open files, or
make sure that your SD card
is functioning properly.
Failed to open Help.
The Help file could not be
opened in a Web browser.
opened in a Web browser.
Make sure that your Web
browser is functioning
properly.
browser is functioning
properly.
Failed to read scan.
The scanned document could not
be read to share as an
attachment.
be read to share as an
attachment.
Make sure that you have
permissions to open files, or
make sure that your SD card
is functioning properly.
permissions to open files, or
make sure that your SD card
is functioning properly.
Failed to rename file.
You may not have the user
rights to rename files, or your
SD card is not functioning
properly.
rights to rename files, or your
SD card is not functioning
properly.
Make sure that you have
permissions to rename files,
or make sure that your SD
card is functioning properly.
permissions to rename files,
or make sure that your SD
card is functioning properly.
Failed to send document.
An error occurred in the phone
when trying to send the
document to the printer.
when trying to send the
document to the printer.
Make sure that the DPSM
MEAP application is
functioning properly on the
printer and that there is a
good network connection
between the phone and the
printer.
MEAP application is
functioning properly on the
printer and that there is a
good network connection
between the phone and the
printer.
Failed to start BlackBerry
App World.
App World.
DPSM tried to launch
BlackBerry App World (when
recommending a viewer for a
scanned file), and it did not
work.
BlackBerry App World (when
recommending a viewer for a
scanned file), and it did not
work.
Make sure the DPSM app is
working properly.
working properly.
Feature disabled on this
Canon device.
Canon device.
The System Administrator
disabled printing or scanning on
the target Canon device from the
DPSM Configuration servlet.
disabled printing or scanning on
the target Canon device from the
DPSM Configuration servlet.
To print and scan from the
selected printer, the System
Administrator must enable
Printing and Scanning from
the Configuration servlet.
See
selected printer, the System
Administrator must enable
Printing and Scanning from
the Configuration servlet.
See
on p. 36.