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SMARTsend Configuration Requirements
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SMARTsend Configuration Requirements
Computer configuration is the foundation for a successful SMARTsend installation. Please follow and 
confirm all the guidelines and requirements in this chapter before you install SMARTsend to ensure that the 
computer is properly configured to support SMARTsend. Detailed explanations and configuration details are 
provided in the sections following this checklist. 
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For best performance, install SMARTsend on a dedicated computer with a minimum of a 1.0 GHz or 
faster CPU, at least 750 MB of free disk space, 512 MB RAM (1 GB or more is recommended), and a 
single network adapter (multiple adapters are not supported). The computer cannot be a domain 
controller.
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SMARTsend can be installed on the following platforms: Windows 2000 Server or Advanced Server 
(SP4 or later), Windows Server 2003 with all critical operating system software updates installed, or a 
Windows XP Professional computer (SP2 or later).
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SMARTsend may also be installed on any of the supported operating systems in conjunction with 
VMware (GSX Server version 3.2.0, Workstation 4.5) or Microsoft Virtual PC 2004/Virtual Server 
2005. 
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TCP/IP must be enabled and functional.
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Confirm that the ports required for each supported protocol are not blocked by filtering at a switch,  
router, or firewall. See TCP/IP Port Configuration on page 2-29.
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If using DNS, it must be properly configured. If the PaperWare Form Forwarding options are used 
(Professional Edition), DNS must also be configured on all SMARTsend and FlowPort computers that 
will be receiving forwarded forms. See Verifying the SMARTsend Computer DNS Configuration on page 
2-8 an
Configure PaperWare Form Forwarding Settings on page 4-40.
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File and Printer Sharing must be enabled on the network adapter and port 139 must be available. See 
Enable File and Printer Sharing on page 2-9.
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Internet Information Services (IIS) 5.0, or higher, must be installed and configured with the Common 
Files, Internet Information Services Manager, and World Wide Web Service. If using FTP for filing, the 
FTP Server component must also be enabled. See Install and Configure IIS / FTP on page 2-10. Please 
note that IIS is part of the Windows operating system, and its components can be installed using the 
Windows Add/Remove Programs options. 
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For large installations, multiple users, managing of many devices, a Windows 2000 or 2003 
installation is recommended.
 
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SMARTsend performance may degrade when it is run on a shared file/print server, or when 
using VMware or Microsoft Virtual PC/Virtual Server. Performance degradation is likely to be more 
significant when using SMARTsend Professional OCR features.
 
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The SMARTsend installation program will install the .NET Framework if it is not present on 
the computer. However, IIS must be installed before the .NET Framework is installed on a Windows 
2000 Server/Advanced Server, or on a Windows XP Professional computer. If the .NET Framework 
and IIS are currently installed on the computer and you are not certain if IIS was installed first, then 
these components should be uninstalled and reinstalled in the proper sequence.