Saeco HD 8859/01 Exprelia ユーザーズマニュアル
79
ENGLISH
79
TROUBLESHOOTING
This chapter summarizes the most common problems you could encoun-
ter with your machine.
If you are unable to solve the problem with the information below, visit
www.saeco.com/support for a list of frequently asked questions or con-
tact the Philips Saeco hotline in your country.
Contact details can be found in the warranty booklet packed separately or
at www.saeco.com/support.
ter with your machine.
If you are unable to solve the problem with the information below, visit
www.saeco.com/support for a list of frequently asked questions or con-
tact the Philips Saeco hotline in your country.
Contact details can be found in the warranty booklet packed separately or
at www.saeco.com/support.
Machine actions
Causes
Solutions
The machine does not
turn on.
turn on.
The machine is not connected to
the electric network.
the electric network.
Connect the machine to the electric
network.
network.
The power button is set to "0".
Check that the power button is set to
"I".
"I".
The drip tray gets fi lled
although no water is
drained.
although no water is
drained.
Water is sometimes drained auto-
matically by the machine into the
drip tray to manage circuit rinsing
and ensure optimum machine
performance.
matically by the machine into the
drip tray to manage circuit rinsing
and ensure optimum machine
performance.
This is a normal behaviour of the
machine.
machine.
Coff ee is not hot enough.
The cups/mugs are cold.
Preheat the cups/mugs with hot water
or use the hot water dispensing spout.
or use the hot water dispensing spout.
The beverage temperature in the
programming menu is set on Low.
programming menu is set on Low.
Make sure that the temperature in the
programming menu is set on Normal
or High.
programming menu is set on Normal
or High.
You added cold milk to the coff ee.
Cold milk lowers the temperature of
the fi nal product. Preheat milk before
adding it to the beverage.
the fi nal product. Preheat milk before
adding it to the beverage.
No hot water is dispensed. The steam/hot water dispensing
spout is clogged or dirty.
Clean the steam/hot water dispensing
spout (see the "Cleaning and Mainte-
nance" chapter).
Inspect the spout to check that the
dispensing spout is not clogged. Make
a hole in the limescale using a pin or a
needle.
spout (see the "Cleaning and Mainte-
nance" chapter).
Inspect the spout to check that the
dispensing spout is not clogged. Make
a hole in the limescale using a pin or a
needle.
The machine does not fi ll
the cup/mug.
the cup/mug.
The machine has not been pro-
grammed.
grammed.
Access the beverage programming
menu and adjust the coff ee length set-
ting according to your personal taste
for each type of beverage.
menu and adjust the coff ee length set-
ting according to your personal taste
for each type of beverage.
Coff ee does not have
enough crema (see note).
enough crema (see note).
The blend is unsuitable, coff ee is
not freshly roasted or the grind is
too coarse.
not freshly roasted or the grind is
too coarse.
Change coff ee blend or adjust grind-
ing as explained in the “Adjusting the
Ceramic Coff ee Grinder” chapter.
ing as explained in the “Adjusting the
Ceramic Coff ee Grinder” chapter.
The coff ee beans or the pre-
ground coff ee are too old.
ground coff ee are too old.
Make sure that you use fresh coff ee
beans or pre-ground coff ee.
beans or pre-ground coff ee.
Milk does not froth.
The carafe is dirty or not inserted
correctly.
correctly.
Ensure that the carafe is clean and has
been correctly inserted.
been correctly inserted.