Neff H 11 WE 60 N0 ユーザーズマニュアル

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After-sales service
Our after-sales service is there for you if your appliance needs 
to be repaired. We will always find the right solution in order to 
avoid unnecessary visits from a service technician.
E number and FD number
When calling us, please give the product number (E no.) and 
the production number (FD no.) so that we can provide you with 
the correct advice. The rating plate bearing these numbers can 
be found on the right-hand side when you open the appliance 
door. To save time, you can make a note of the number of your 
appliance and the telephone number of the after-sales service 
in the space below, should it be required.
Please note that there will be a fee for a visit by a service 
technician in the event of a malfunction, even during the 
warranty period.
Please find the contact data of all countries in the enclosed 
customer service list.
To book an engineer visit and product advice
Trust the expertise of the manufacturer, and rest assured that 
the repair will be carried out by trained service technicians 
using original spare parts for your domestic appliance.
This appliance corresponds to the standards EN 55011 and 
CISPR 11. It is a Group 2, Class B product.
Group 2 means that microwaves are produced for the purpose 
of heating food. Class B states that the appliance is suitable for 
private households.
Technical data
The microwave does not work.
The door was not fully closed.
Check whether food residue or debris is 
trapped in the door.
The 
ƒ
 button was not pressed.
Press the 
ƒ
 button.
It takes longer than before for the 
food to heat up
The microwave power level setting was too low. Select a higher microwave power setting.
A larger amount of food than usual has been 
placed in the appliance.
Double the amount - double the time.
The food was colder than usual.
Stir or turn the food during cooking.
The turntable makes a scratching or 
grinding noise.
Dirt or debris in the area around the turntable 
drive.
Clean the roller ring and the recess in the 
cooking compartment.
Microwave operation has been can-
celled for no apparent reason.
The microwave has a fault.
If this fault occurs repeatedly, please call 
the after-sales service. 
"M" appears in the display.
The appliance is in demo mode.
Press and hold the 
ƒ
 button and the 
 
button for approx. 7 seconds. 
Demo mode is deactivated.
Error message
Possible cause
Remedy/note
E no.
 
FD no.
 
After-sales service 
O
 
GB
0844 8928989 
Calls from a BT landline will be charged at up to 
3 pence per minute. A call set-up fee of up to 6 pence 
may apply.
IE
01450 2655 
0.03 € per minute at peak. Off peak 0.0088 € per 
minute.
Input voltage
AC 220 - 230 V, 50 Hz
Power consumption
1270 W
Maximum output power
800 W
Microwave frequency
2450 MHz
Fuse
10 A
Dimensions (HxWxD)
 appliance
382 mm x 594 mm x 319 mm
 cooking compartment
221 mm x 308 mm x 298 mm
VDE approved
yes
CE mark
yes