Cisco Cisco Email Security Appliance C390 ユーザーガイド
Chapter 8 Common Administrative Tasks
Support Commands
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Cisco IronPort AsyncOS 7.3 for Email Daily Management Guide
OL-23080-01
Figure 8-5
The Support Request Page
Step 1
Enter your contact information (name, email address, phone, etc.)
Step 2
Enter a description of the issue.
Step 3
By default, the support request (including the configuration file) is sent to
IronPort Customer Support (via the checkbox at the top of the form). You can also
mail the configuration file to other email addresses (separate multiple addresses
with commas).
IronPort Customer Support (via the checkbox at the top of the form). You can also
mail the configuration file to other email addresses (separate multiple addresses
with commas).
Step 4
If you have a customer support ticket already for this issue, enter it.
Step 5
Click Send.
Step 6
A trouble ticket is created. For additional information, see
.