Cisco Cisco Unified MeetingPlace Web Conferencing メンテナンスマニュアル

Troubleshooting

This chapter explains how to troubleshoot common problems that 
may occur in generating the MeetingPlace Web pages, accessing 
meeting information and/or attachments, or playing meeting 
audio files. In addition, problems that may occur when joining a 
web conference, hosting a web conference, and collaborating in a 
web conference are also covered.

The following sections explain how to troubleshoot problems that 
may occur when using MeetingPlace Web.

Q: Why can’t I view meetings in the Today’s Meetings table after 
I’ve just scheduled them?

A: Perform the following check:

Refresh the page to ensure you are viewing the most current 

data.

Q: While logged on to MeetingPlace Web, why do I receive an 
error stating that the template cannot be found?

A: Verify that the template file specified in the error message or 
error page exists in the X:\Latitude\mpweb\template directory. If 
the template does exist, make sure the directory’s permissions 
allow MeetingPlace Web to access the template files (i.e., set the 
Everyone group with full access permissions and then restrict 
who is a member of that group). 

If the templates are not in the /templates directory, you need to re-
install the template files.

Q: While logged on to MeetingPlace Web, why do I receive an 
error message stating the “session is stale”?

OL-6033-01                           Cisco MeetingPlace Web 3.0 System Manager's Guide