Cisco Cisco UCS B440 M1 High-Performance Blade Server トラブルシューティングガイド

UCS Smart Call Home Troubleshooting

Document ID: 115902

Contributed by Andreas Nikas, Cisco TAC Engineer.
Jan 29, 2013

Contents

Introduction
Prerequisites
Requirements
Components Used
Conventions
Set Up Call−Home Feature on Cisco UCS
Troubleshooting Methodology
Common Problems
Related Information

Introduction

This document provides the steps to take when troubleshooting an issue with the Smart Call Home (SCH)
feature after it has already been configured.

Prerequisites

Requirements

Cisco recommends that you have knowledge of these topics:

Smart Call Home

•

Components Used

This document is not restricted to specific software and hardware versions.

Conventions

Refer to Cisco Technical Tips Conventions for more information on document conventions.

Set Up Call−Home Feature on Cisco UCS

Go to the Configuring Call Home section in the Cisco UCS Manager GUI Configuration Guide, Release 2.0.

Here is a short video on configuring: Smart Call Home Configuration on UCS

Troubleshooting Methodology

Assuming that you have already checked the configuration and have registered for the SCH service, complete
these steps in order to troubleshoot SCH issues in the UCS B−series servers.

SSH to the UCS active FI.